Empty Project Audit Log When Removing Inactive Users from Project Role

[Jyoti Kumari]

Hello Everyone,

I’m removing inactive users from project roles, but the project audit log is showing as empty.

The functionality works correctly in the following cases:

• When there are no groups added to the project role that the inactive user belongs to.

• When the inactive user is directly assigned to the project role (not via a group).

However, the issue occurs only when a group is added to the project role and the inactive user is part of that group. In such cases, attempting to remove the user from the project role results in an empty audit log entry.

Could you please suggest how to fix this?
I’m using the following API:

removeActorsFromProjectRole(Collection<String> actors, ProjectRole projectRole, Project project, String actorType, ErrorCollection errorCollection)

FYI: Jira Server version 9.12.28.

Thanks and Regards,

Jyoti

[Christos Markoulatos]

Hi @Jyoti Kumari 

Events like adding/removing users or groups from project roles fall under Permissions coverage area. These are logged only when you remove the actual actor (user or group) from the role.
Removing a user from a group that is assigned to a role does NOT create a project audit entry these i believe are logged under global user management instead.

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