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Why does Jira integration for slack, not displaying any labels?

Vladislav Sinkevitch November 6, 2025

Added a label in a task, but when creating a task with /jira create, the list for labels is empty.
Screenshot 2025-11-06 111523.pngScreenshot 2025-11-06 111649.png

1 answer

0 votes
Marc -Devoteam-
Community Champion
November 6, 2025

Hi @Vladislav Sinkevitch 

What if you start typing?

Is there an issue in the system with this label?

Vladislav Sinkevitch November 6, 2025

If I start typing, it will suggest me to create a label.

Vladislav Sinkevitch November 6, 2025

Interesting, but even creating it through slack, didn't make it.

Marc -Devoteam-
Community Champion
November 7, 2025

HI @Vladislav Sinkevitch 

At the moment you want to add this label in Slack is there any issue in Jira that currently holds the label Tech&Dev?

Keep in mind labels are case sensative.

Vladislav Sinkevitch November 7, 2025

Yes, there is a task that is created with slack and jira, both these task do have the label.
In Jira it does give me a list of already existing labels, but slack doesn't see them.

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