How to manage jira labels?

[Vladislav Sinkevitch]

Previously I have made labels in one task and they all dissapeared after the task was removed. Is there any settings available to manage labels or anything related to them, other than create them on task creation?

[Marc -Devoteam- · Accepted solution]

Hi @Vladislav Sinkevitch 

Labels are createable by anyone, they are also case sensitive.

Labels exist if an issue has a label specified.

If no issue has a specific label set, that specific label will automatically be deleted, as it is not used in the system.

This is how the system works, to retain a certain label, it needs to exist on a single issue in Jira to be reused in other issues

[Vladislav Sinkevitch]

I see, thanks for the answer.

[Gor Greyan · Accepted solution]

Hi @Vladislav Sinkevitch

Unfortunately, Jira doesn’t have separate settings to manage labels; they only exist on issues. If an issue is deleted, its labels disappear too. The only way to manage labels is during issue creation or editing.

You can search for any add-on, if it exists, for advanced label management.

[Vladislav Sinkevitch]

I see, thank you for the answer.

[Nikola Perisic · Accepted solution]

Hello @Vladislav Sinkevitch 

As an out-of-the box feature in Jira, no. As a workaround, you can use the JQL alternative:

labels IN (LABEL1,LABEL2)

You can create different filters with the JQL query contained from above. For reporting purposes, you can create dashboards with different gadgets. 

This only applies if the issues have labels.

[Vladislav Sinkevitch]

I see, I got to learn this JQL query system, but yet I wanted to understand the logic behind labels. Thanks for answer!

[yqiao]

Btw some apps (e.g., Zephyr - Test Management and Automation for Jira | Atlassian Marketplace, Blueprints for Service Management | Atlassian Marketplace) allow admins to:

• View all labels in use

• Merge, rename, or delete labels globally

• Restrict label creation to certain users

[Vladislav Sinkevitch]

I will look into this app. Do you know, as a free tier user and under 10 people in the Jira space, will it cost me anything after the trial period?

[Stephen_Lugton]

Hi @Vladislav Sinkevitch 

Is there any reason why you are removing the task?  

Typically you would leave your task in the Done status and not remove it so as to allow an audit trail, whether that is just to show the work was done, or to have a record of comments etc.

If you don't remove a task the label won't be lost.

[Vladislav Sinkevitch]

I am beginning to use Jira and I didn't know how it all works. Mainly I was testing all different stuff, so I made test tasks and removed them, which lead to this behaviour.

In your opinion, if I will create a "Label" named task, add all necessary labels to it and move it in "Done" table. Is that a fine to pre define labels?