Jira

I hope this message finds you well. A few weeks ago, we attempted to upgrade our plan; however, the platform did not allow us to proceed. Our intention was to purchase the 100-user Jira Premium annu...

• Question
• cloud
• jira
• jira-cloud
• not%20applicable
• subscriptions-and-billing

Our remote team in India has been unable to access the softare this week. They keep getting ""having trouble logging you in" graphics display on their screen when attempting to log in. We are on the ...

• Question
• cloud
• jira
• jira-cloud

Hello. I'm wondering how many levels of hierarchy a Jira Premium subscription will support? Currently, we have 4 levels of hierarchy and that seems to be the limit. As an example we have the follow...

• Question
• cloud
• jira
• jira-cloud

I have two team-managed spaces, in which tasks (work types) are moved from one to another in a weekly basis. When moving from one space to another, all fields should be preserved. Currently I have a...

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• cloud
• jira
• jira-cloud

Hello - I'm working in Jira Cloud with a new-ish company-managed scrum project. I don't recall having the following problem at prior companies with their instances of Jira Cloud. As you can see in th...

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• cloud
• jira
• jira-cloud

Dear Atlassian Support Team, I am reporting a critical incident regarding our Jira Cloud instance (Free Plan). We are experiencing a complete loss of data across our entire organization. This is no...

• Question
• cloud
• jira
• jira-cloud

1. www.atlassian.com/blog/developer/building-secure-and-scalable-integrations-our-guidance-for-third-party-apps says says "Asking customers to create individual apps for each Atlassian tenant, rat...

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• cloud
• jira
• jira-cloud

How to restrict Jira Users to only see/update only their assigned projects/work items? We want to restrict the users not to see other projects(Spaces) or any other issues in Jira.  As per sugg...

• Question
• cloud
• jira
• jira-cloud
• jira-software

We have the Jira Cloud (Free version). I'm trying to install "Exalate Classic Connector for Jira" but get the error "We ran into a little trouble: Unfortunately we're unable to process your request. ...

• Question
• cloud
• jira
• jira-cloud

Currently i am having trouble adding some dns inside of my domain i added them but cloudflare removed the domain part can it be the cause of error?

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• cloud
• jira
• jira-cloud
• statuspage

I am attempting to update a custom field available on the FMEA work type using data sourced from a linked SRA work type within the same Jira project. The goal is to have a single automation rule that...

• Question
• cloud
• jira
• jira-cloud

Hello,  I need to import tests exports in the xlsx format (originaly ALM/QC) to Xray Cloud. What fields do I need to select in ALM to map them in XRay ?  Is there an existing tool to per...

• Question
• alm-works
• cloud
• jira
• jira-cloud
• migration

Our developers are currently trying to add a prefix based on the task category field in our tasks. For example: if the task category is 'Feature', the GitLab string would be automatically updated to ...

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• cloud
• jira
• jira-cloud
• jira-software

  My free version has expired after not using for a while and now I get this message how do I re-activate have I lost all my data  

• Question
• cloud
• jira
• jira-cloud

We are currently using Jira server and would like to use the Jira to slack webhook integration to send notifications as direct messages to individual team members. My colleague has been able to set ...

• Question
• data-center
• jira
• jira-data-center
• slack

Last week, Atlassian quietly rolled out Async Compute usage metrics inside the Forge developer console. If you’re building on Forge, you probably noticed a new metric appearing in your usage dashboar...

• Article
• atlassian-cloud
• cloud
• confluence
• forge
• jira
• +1 more tag...

Hello there, is there any alternative option how to make app "not free" (the app provides a business service - therefore is not free) while also not tying it up to user-count? The application is a ...

• Question
• cloud
• jira
• jira-cloud

I’m using Jira Cloud and exploring SVN (Subversion) integration via an SVN Gateway. I want to understand: How SVN repositories are linked and accessed from Jira Cloud Whether access to SVN links/...

• Question
• cloud
• jira
• jira-cloud

Hello, I am experiencing an issue when trying to access Jira today. Whenever I attempt to log in, the system automatically logs me in, then immediately redirects the page, and the process repeats c...

• Question
• cloud
• jira
• jira-service-management
• jira-service-management-cloud

Hello Atlassian Team, We are using the Atlassian GraphQL Gateway API: https://<site>.atlassian.net/gateway/api/graphql The requests are being sent using Postman, and we are trying to under...

• Question
• cloud
• graphql
• jira
• jira-cloud

Hi team On March 25, we confirmed that an external user (youji3.tomeda@medical.canon) was required to use an OTP and could not log in to Jira. We would like to confirm the following: Could you pl...

• Question
• cloud
• jira
• jira-cloud

- In a JIRA ticket (User story) we have attached 5 screenshots with .png format -But in this ticket it looks weird as screenshot is displayed at top of the screen

• Question
• cloud
• jira
• jira-cloud

1/ Context: Care team want to get raw data of Burnup chart for self-visualization and high-level report (divided by workspace -> board (team) -> sprint) Path example: Spaces -> Care Appli...

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• cloud
• jira
• jira-cloud
• jira-software

Our two members need to access permission for Jira T3, tell me how to do it.  

• Question
• cloud
• jira
• jira-cloud

I have a devreq in approval review but needs some approvers to be replaced. I do not have the edit access. please advise on how to make changes

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• cloud
• jira
• jira-cloud
• jira-software