Not able to close the active sprint

[Ramkanna]

Getting below error when I tried to close the active sprint,

Failed to complete sprint

This issue cannot be edited because of its workflow status.

[Brita Moorus · Accepted solution]

Hi, @Ramkanna! 👋

This happens if any issue in the sprint uses a workflow that is marked as read-only. Jira cannot update these issues, so it blocks sprint completion. You can resolve this error using one of the following options:

💙 Option 1: Remove affected issues from the sprint

Use this option if you need to close the current sprint immediately.

1. Identify all issues in the sprint that use a read-only workflow.

2. For each issue:

   • Open the issue and clear or change its sprint field, or

   • Move the issue to the backlog from the board.

3. After removing all affected issues, try to complete the sprint again 😊

💙 Option 2: Create and associate a new editable workflow

Use this option to prevent future sprints from failing due to read-only workflows.

1. In your project, select Project settings > Workflows.

2. Find the read-only workflow associated with the affected issue types.

3. Copy or clone the workflow to create a new editable workflow with the same statuses and transitions.

4. Associate the new workflow with the same issue types.

5. Review and confirm status mappings as needed.

6. Publish the updated workflow scheme.

7. Try to complete the sprint again 😊

Once all issues use an editable workflow, Jira will allow you to complete the sprint.

Source: Cannot complete sprint due to read-only workflow in Jira Software Cloud 

The Manage Sprints permission is still worth checking, but with this specific error message, the workflow restriction is the more likely cause 😊

Hope this helps! 🧡

[Ramkanna]

Thanks, Option-1 worked.

[Ramkanna]

Brita Moorus suggestion on Option-1 helped.

There are few items in Rejected state (which is read only) after changing its status, it started working.

[Duc Thang TRAN]

Hello @Ramkanna 

The most common cause is the status mapping on your Scrum board.

If the issue is in a status configured with the workflow property jira.issue.editable = false, Jira prevents any changes.

However, if this status is not mapped to the last column of the board (the one on the far right)
the board still considers the issue incomplete and attempts to update it, but the update is blocked.

There are two possible solutions:

Remove the jira.issue.editable = false workflow property. However, this requires Jira administrator permissions.
Move the status to the rightmost column of the board.

I believe you already have the Manage Sprints permission; otherwise, you would not be able to trigger this action.

[Lalithesh Channu]

Hi  @Ramkanna 

Welcome to the Atlassian community!

Failed to complete sprint - Please check if you've manage sprints access in that space

This issue cannot be edited because of its workflow status - This might be due to workflow properties which restricts the edit ability, transition ability, etc,.

Cheers!