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  • Sole Organization Admin account deactivated after directory sync change — no admin access to org

Sole Organization Admin account deactivated after directory sync change — no admin access to org

Anthony Ramos
August 5, 2026

Hi Atlassian Support and Community,

 

I am currently setting up a trial version of Jira Cloud and made the mistake of not setting up a 2nd Jira admin before setting up security groups. 

No active account currently holds Organization Admin access, and I can prove domain/account ownership.

 

Thank you for your help,

 

Tony

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