I am using Jira Cloud; I have both Team-Managed Projects and Company-Managed Projects. I want to provide the access of Team-Managed Project to specific users (new user) in such a way that they shall ...
Good Day, I am trying to deploy the Jira Cloud for Outlook (Official) within our tenant. Please can you confirm the following: 1. Can you install only the Outlook plugin? 2. Does the p...
Hey Gurus. Pretty sure this can't be done (perhaps there is a mod that can do it?) but just wanted to "check my work". QA requested a Severity field with this really awesome (and long) description ...
I have a requirement to calculate the complete resolution time of the work item in JIRA service management. This calculation will not includ the On Hold, Awaiting Approval, Awaiting response. Any tra...
I am a Jira Admin but I am missing permissions to create new initiatives and issue types. I have confirmed I have been assigned all the correct permissions however in testing I was told that I should...
Hello, I want to highlight the time it takes for a "first response" to be done after a ticket switched to a particular status. Our team creates first a "draft" issue, them when they are sure...
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Hello! I’d like to switch our team plan from Premium to Free. I’m currently managing a project in its early stages and wasn’t aware of the billing rules. I didn’t realize how to acce...
Hola, tengo rol de Administrador de la Organización con producto de Plan Standard con 5 agentes, a través de la administración de la plataforma cómo puedo modificar la suscripción para reducir este P...
Hi All, I need to delete a attachment in the story when it is in Testing status. How can i do this I don't see the delete option any where. The document has been attached to the story ...
...ormatting: The ability to create branches in your form. This means the form can automatically show or hide specific questions and sections based on the user's inputs. Public access: The ability to allow t...
Hello all, I am looking for a way to get users excited about using Jira for support. I have noticed this in other software support environments as well as my experience with Jira and I am curi...
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Hi! I'm attempting to add a workflow permission so only admins can edit issues at a certain status. The problem I'm running into is that non-admins (not part of the group I've selected), can s...
Hi All, Given that Qtest data is viewable on a per-story basis, I was wondering if anyone has found a way to display the test suite testing status in a wdiget on a JIRA dashboard? We'd like to be ab...
I'm getting this error while configuring Xray in my JIRA. Kindly help me to use this promptly. I await for your reply, Thank you!
Maybe there is a better way to do this, however this so far looks good. In Advanced Roadmaps, I've defined a model/template of Initiatives (top) to sub-task (bottom) of the work we require for a rel...
I am trying the new navigation and cannot figure out how to create a Scrum Board from an existing project. I only see a + sign and create board with no options available to select from an existing pr...
I can do things like A must be finished before B can start. I'd like to do more complex such as: * A and B need to finish together * D can start # days after C starts or D can start # days after C...
How to re-open a cancelled task?
I want to be able to comment on Jira stories via the Slack or Teams integration - is this possible? I'm only able to find details on how to send slack notifications from Jira, and I'm looking to send...
Using the python library to send a JQL string like this to jira fails with a 400 permissions error, despite the field existing, and the service account having full administrative permissions. "...
while i was trying to delete instage status i found this error. How to fix this.
Is there a reason that the box notation for a story in a Jira issue is now grey with a circle instead of green with a circle? Now it looks the same as a sub-task sprint bug which is confusing for the...
Hello, our team has a Kanban board and our goal is to have a teams channel with exclusive notifications for when items are moved to the Done column. When users move them to the Done column, it som...
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