Monthly burndown report

[Natalia]

Hi all,

I'm new to Jira and I'd like to build a report or a board where I can track the number o tickets/issues created for each project, so something like a burndown view. So for eg. we have max capacity of 10 tickets per month for specific project, and I'd like to see how much is done/how much more we can do.

Also, this should be visible on a monthly basis.

We work on Jira web and I have those options available, however I have seen that there are other tabs available, like Apps where there were more reports options. Why the difference?

I checked the available reports, however the recently created issues report shows only the number of tickets creates/resolved, I'd rather create a workload board to see whats created and some summary of this.

Thanks for your support. 

[Natalia_Kovalchuk_SaaSJet_]

Hi Natalia!

In your case, I can propose that you try the next options:

1. Create a JQL filter like project = X AND created >= startOfMonth()

2. Try to use a dashboard gadget (like Created vs Resolved Chart). 

3. Try Issue History for Jira (Work Item History) from SaaSJet team. This app allows you to track how many tickets were created per project per month and when, see who worked on them, export data, and then build structured monthly summaries. 

It allows you to:

• Select projects.

• Filter by date range (e.g., current month)

• See all created / updated tickets

• Export detailed reports to Excel

• Analyze activity per user or group

For example, you can create such a report using the app:

In this report, the project and date range (This Month) are selected, and the Created column shows how many tickets were created during that period. That number can be compared with the defined monthly capacity (e.g., 10 tickets) to determine whether the team is within or exceeding the limits. Reviewing the Resolved column and current Status helps assess how much work was actually completed. This provides a clear monthly capacity vs. actual workload overview rather than just simple ticket totals.

Hope it will be useful in your case!

[Danut M _StonikByte_]

Hi @Natalia Sleszynska,

Welcome to Atlassian Community!

The Apps section indicates that you can add additional reports by installing third-party plugins (apps) from the Atlassian Marketplace. These apps may be either free or paid.

I would recommend creating a Jira dashboard instead of using a space report. Dashboards are highly customizable, allow you to view all relevant information on a single page, and Jira offer a variety of useful built-in gadgets. You can also extend their functionality by installing additional apps that offers dashboard gadgets.

The Jira gadgets you may want to try include the Filter Results gadget (this one can list the issues created or resolved last month), Issue Statistics gadget, Two-Dimensional Filter Statistics gadget, and Created vs. Resolved gadget, among others.

If you’re open to installing paid apps, I would also recommend taking a look at the gadgets offered by our Great Gadgets app, such as the Release Burndown/Burnup Chart gadget, Pivot Table & Pivot Chart gadget, and Advanced Issue Filter Formula gadget.

Danut.

[John Funk]

Hi Natalia,

Not sure I completely follow. But you want to see how many tickets you have completed on a project out of the 10 per month allotted?