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merging 2 email accounts

vod
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February 11, 2026

I have 2 google workspace accounts pointing to the same one. One is alternate.

when i sign into Jira... it always lead me to the alternate and I cannot change it to the primary.

I tried to change that email and it says that here's the error message:


The associated account is also me.

*****

Sorry, we couldn't change your email

Your email change request could not be processed because mi***@1playsports.com is already associated with another Atlassian account.

Log in to view your account. If you've forgotten your password, you can reset it here.

If you didn't request this change, you can safely ignore this email.

Cheers,
The Atlassians



1 answer

3 votes
Archana Achar
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February 11, 2026

Hello @vod 

Welcome to the Community!!

Please refer to the answer provided by @Ollie Guan in the following thread -https://community.atlassian.com/t5/Atlassian-Account-questions/Move-my-community-history-to-my-personal-account/qaq-p/2900220

I hope this helps resolve your query.

Regards,

Archana

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