Community resources
Community resources
Community resources
Jira
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Hello, Jira Support Team, We are currently using a self-hosted Jira server, version v9.12.26#9120026. I am writing to inquire about an issue I'm encountering with the REST API for handling attachme...
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Dear Atlassian Support Team, this is Donghwa Cho from Redbutton. Currently, our Confluence account is connected with Daou Office email. We are planning to migrate our email system to Google Workspa...
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Hello, I want to create a project picker field but I know the original field Jira provides does not allow restricting the options. Like if I change the create issue permission on a project and don't...
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Hello Admin, Currently using Jira Cloud Product, I want to extract all custom fields with associated screen issue so I can evaluate all customs fields that are frequently use in our project....
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https://xxx.atlassian.net/plugins/servlet/ac/com.kaanha.reports/jira-reports-appmenu?project.key=DEV&project.id=11200 now I can't open this， please help me check， thanks
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At the beginning of my automation, I have a variable created called Digit. It uses this {{issue.labels.match(".*?(\\d+)$")|number}} and my log files indicate it is populating correctly.&nb...
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Hi, We need to know how many schedulers can run simultaneously on Jira. Is this number configurable, and if so, where can it be set? Regards
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Hello, As of August 26, 2025, I have not received any emails from Jira jobs I have created or tagged. No authorization changes have been made. My email address is [removed]. Please provide your f...
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I want to integrate an AI-powered chatbot into a React-based website. Should I use WebSocket, REST APIs, or GraphQL for handling chat responses? Any recommendations for frameworks or tools?
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Hello, I'm using a Jira Kanban board as a to-do list with my team. Sometimes a task needs to have subtasks, so I tried both team-managed and company-managed Kanban projects. Unfortunately, neither ...
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Accidentally clicked enforce SSO when okta wasn't fully ready, unable to get back into my Atlasian admin account, unable to reach support either. I am the only admin, my account is domain verified. I...
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We would like to hide / at least collapse a text field which is quite long so it is not taking so much space of the task when the owner getting the task automatically assigned. THe Workflow has seve...
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I want to know the process of creating Root Cause Analysis in Jira and Confluence
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Our current process: We have three parts to feature development; requirements, development, and testing. To track this work in JIRA we use 3 individual story tickets. When the requirement story ...
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Several months ago I started having problems when bulk updating fix versions. I'm able to go through the process as normal. Clicking which issues I want to bulk update, clicking the field I want to u...
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It appears that workflows are now combined and am seeing all columns for all workflows in the board view. I know I can filter on workflow, but all the columns remain. Is there any way for...
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I created the field Acceptance Criteria and added it in the screen of Story. In the Story record's Edit mode, this field is below Description field (since I moved it down to below description field w...
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eceive this error (error.no-permission) when trying to remove the Jira Software Application access u
Recently received Jira Admin access. And receive this error (error.no-permission) when trying to remove the Jira Software Application access under User managment for a particular user that has nev...
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Historically my Board Setting have had all kinds of options for column definition, swim lanes, etc. Now my swim lanes are gone. When I go to Board Settings, I don't see any options at all. Until a w...
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Hello everyone, I’ve been looking into the visibility settings for Teams and People in Atlassian Home and would like to hear how others are dealing with this topic. Based on my research, here’s what...
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We've created a Plan, configured, saved the Basic view. Some of our colleaguse see this given view and some something else. What we've already checked: - project, issue permissions - Plan permissi...
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Hello, We have had automation running (via powerautomate) for over a year that listens for any new issue created in Jira. Specifically, the automation listens for type==bug and then does some ...
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...roviding empty list of issues. {"issues":[],"isLast":true}% I found this doc as well where it is mentioned about deprecated url.https://developer.atlassian.com/changelog/#CHANGE-2046 Is there something i...
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Hello Jira Ninjas! I need help 1. I have Jira Data Center with Advence Roadmap Plan 2. My Ticket Type hierarchy looks like below a. GROUP b. Initiative c. EPIC d. Story/Task/BUG 3. when i cr...
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Getting this following error "We found some errors while preparing your data for migration" during Pre-migration checks. When I checked the logs it was showing this error message for multiple projec...
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