Need to capture time when the status is moved from one to another.

[sravani vennapusa]

I Need to capture time when the status is moved from one to another. for example from to new to In progress . How can we achieve it. Can someone please suggest.

Thanks.

[Rahul_RVS]

Hi @sravani vennapusa 

You can use Jira Rest API's to get this information, or use a mktplace app for these requirements. If you would like to try out one, pls explore

Time in Status Reports 

With this app you generate time in each workflow status for multiple issues with multiple filter and grouping options. It works for current issues and closed ones as well.

With Status grouping feature, can help you define your own cycle time / issue age time and view the averages of the same. Also the app has 20+ reports to meet a variety of use cases.

You can set your own working calendar to exclude weekends and holidays from the time in status calculation.

The app can be easily added as a dashboard gadget and can be shared with colleagues.

More details here.

Disclaimer : I am part of the app team for this add-on 

[Staffan Redelius]

Hi @sravani vennapusa 

Do you only want to capture the timestamps from when the issues are transitioned? 

In that case you could create date/time fields for each of the the transions you want to capture and create an automation that sets the date/time in the proper field when the transition occurs. 

There are marketplace apps like "Time in Status" that can provide you with a lot of  data and reports or at least give you some ideas on what to capture.

I am not affiliated in any way with the app vendor linked but I have used their app in several customer cases with great success.

Let me know if you need more assistance in creating custom fields or setting up the automation.

Best regards,
/Staffan

[Nikola Perisic]

Hello @sravani vennapusa 

You can see this on your work item when you scroll all the way down in Activity -> All section. 

[sravani vennapusa]

But, I need to capture it in fields.

[Nikola Perisic]

In that case, you need one field that will be a date time picker. Let's call it In Progress Time. Add it to the screen of your Jira space. Then create an automation rule:

1. Trigger - Work item transition from New to In Progress
2. Action - Edit work item -> select In Progress Time and for the value you will be using {{now()}} smart value

[John Funk]

Hi Sravani,

There a couple of ways to approach this. You can create a few custom Data fields and then add an automation rule to populate the value of the field based on the work item transitioning to (or out of) a status. Then you can later do another automation rule to calculate the difference between two fields. 

The simplest way to do it would be to use one of the very good Marketplace apps that are available and many who have already posted here. Some might even be free and provide all that you need. 

[Anastasiia Maliei SaaSJet]

Hi ,

You can achieve this with Time Metrics Tracker | Time Between Statuses.

The app lets you create your own custom time metric to calculate the time between specific status transitions. For example, you can create a metric like New → In Progress and configure it to start counting when an issue enters New and stop when it moves to In Progress.

 

After that, the app will calculate how much time each issue spent between those statuses. You can also view the results in different time formats, sort issues by the calculated time, and use reports or dashboard gadgets to monitor this metric over time.