Need Help with Updating field values based on other field values

[PLaksh11]

Hello Community,

We have multi select drop down field with 10 options, User can select 1 or 10 options too.

We have other 10 more read only custom fields, based on the drop down values read only fields should update Yes or No.

Ex: Multi select drop down Custom field: 1. Apple

                                                                  2. Banana

                                                                  3. Orange

Below are the Read only fields created.

Apple, Banana, Orange

When User selects "Apple" and "Banana" from Drop down then 

Apple(Red only field): Yes

Banana(Read only field): Yes

Orange(Read only field): No.

There are 10 Drop down options are there and based on the user selection, Read only fields should update.

If we user Automation rule with If Else conditions then rule become lengthy and difficult to track.

Is there any way that we can done with Behaviors or Automation Rule.

If Yes, Please provide Behaviors script.

Thanks.

Prathap DL

[Arkadiusz Wroblewski]

Hello @PLaksh11 

Before setting up the rule, we just need to clarify a couple of details. What specific field type are those 10 target fields (e.g., text, dropdowns, or checkboxes)? Jira Automation's ability to edit them depends heavily on their type and permissions.

Also, do these fields need to update live on the screen while the user is filling out the request. or only after the issue is saved? Live changes require a tool like ScriptRunner Behaviours, whereas post-save updates are perfect for native Jira Automation. 

Please clarify that structured, we have here a couple of Automation Magicians who find always solutions.

Best 

Arkadiusz 🤠 

[PLaksh11]

Hi @Arkadiusz Wroblewski 

Thanks for the reply.

Those 10 target fields are Read only Fields. Those will be available in Jira ticket. When field value is updated then these 10 fields should auto update as Yes or No.

Thanks,

Prathap DL