Insert link back to the Jira Work Item on the Conflunce page

[Anders Ankartoft]

Rovo/Copilot/Claude can't help me :( I've tried everything they mention.

I've also searched this forum without success.

I'm using the Form function in JIRA (not JSM) to collect issues from our supplier.
The form creates a Jira work item and also a Confluence page (for proper documentation) is created from a template.

Iv'e managed to include the Confluence page in the Jira work item.

But I also want a link from the Confluence page to the Jira work item. So both are interlinked so to speak.

Any pointers or ideas are very much appreciated!

[Tomislav Tobijas]

Hey @Anders Ankartoft ,

You can check the following article that explains how you could do this: Automate linking of Confluence pages to Jira Cloud work items 

Note that there's no user-friendly way to achieve this 🫤

Apart from that, there's a feature request to improve linking Jira work items and Confluence (if, for example, you're using automation for element creation): AUTO-2100: Improve Automation for Creating Confluence Pages from Jira Issues 

Also, depending on how you're linking these two, you could do this:

When using the Create Confluence page action, you can include the Jira issue's URL within the page body using smart values. This ensures the page itself contains a direct link to the work item.

1. In your Automation rule, locate the Create Confluence page action.

2. In the Body section (using the editor or storage format), add the smart value {{issue.url}

3. When the page is created, it will contain the clickable URL of the Jira issue. If you use the Jira Issue Macro in your template, Confluence will often automatically recognize this and create a reciprocal link in the Jira issue's "Confluence pages" section.

Hope this helps.

Cheers,
Tobi