Can I change the icon/avatar on an agent?

[Matthew Matarese]

Looks like the icon/avatar for an agent is auto-created/assigned. Is there any way to create a custom icon or change the existing icon to something else?

[Matthew Matarese · Accepted solution]

Got my answer. I found another similar question here: https://community.atlassian.com/forums/Jira-questions/Changing-the-avatar-for-a-work-types-in-a-space-aka-changing-an/qaq-p/3070968