How to submit direct ticket to support?

[Oggie Rakic]

I dont want to chat with AI, i want to send you a message, how to do it?

[Marc - Devoteam]

Hi @Oggie Rakic 

Welcome to the community.

On a free tier instance you have no right to support, this is stated in the guidelines.

Even on a paid tier, you first have to ask your question to AI and then you get the option rto raise a support request if the answer isn't helpful.

Also see the support offerings