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jenkins integration with jira ( atlassian cloud)

Yugendra
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September 9, 2025

Subject: Jenkins–Jira Integration Issue


Hi,

The main purpose of this integration is to visualize the build status in Jira when a Jenkins build is initiated, using the Jira key and Deployment panel. I have created a key and configured the webhook, but I am encountering an error on the Jenkins side.

The issue seems related to Atlassian Cloud: version 2.015 is not supported, so I manually installed version 2.014. However, when I test the connection and try to save, I get the following error:

Error Saving Connection

JSONObject["sites"] is not a JSONArray.

I have tried removing the old configuration and restarted the Jenkins server, but the error persists.

Could you please advise on how to resolve this issue?

1 answer

0 votes
Mark Rekveld - Marvelution
Community Champion
September 9, 2025

Hi @Yugendra 

Welcome to the community.

Disclaimer up front: I'm the developer and maintainer of the Jenkins for Jira app.

Going from your message I searched for the Atlassian Cloud version 2.015, but was not able to locate this app/plugin. Can you point me to it?

Knowing what plugin/app you are using will help in finding out what the problem is.

Cheers,
Mark

Yugendra
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
September 9, 2025

Hi Mark,

Thanks for the reply first I have installed atlassian cloud 2.0.15. However it didn't work so, I have added 2.0.14 facing the above issue.

 Sorry, its 2.0.15 

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