Community resources
Community resources
Community resources
Jira
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I have created the workflow in Slack to create the Jira user story. However I can't add fields Team and Sprint to the form. Please let me know how to add those. Please explain how to configure what c...
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I have a list of vendors in a Google sheet. I need the entries in this list to be synced with the options in a single-select drop down field in Jira. There are new entries added to the list all ...
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I created a workflow and workflow scheme, associated to a work type under Jira Admin Setting for work items. I tried to assign workflow scheme to the a team-managed space but do not see that option u...
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I am using the email ingestion feature to pull data from an email to create a new epic. In that email there is a list of items we need to provide. This list is variable. Sometimes we need Item A, B, ...
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When I invite a user to our site, they receive an email with the text: "Your admin [my_name] invited you to join your team in [site_name]" I want to change what appears in site_name...
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The response is a 200 OK with a payload but the payload is always pointing to the incorrect objectType and schema. This happens no matter what objectTypeId and schemaId used in the URL. I...
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Hi everyone, I'm setting up a basic plan in Jira to track tasks and releases. With releases configured with a defined release date, it's appearing fine (see Communication protocol M1). When I'...
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Hi Jira Community, I'm integrating Adobe Workfront with Jira Cloud using the REST API v3 ( /rest/api/3/issue ) and running into an issue when creating Spaces and Tasks with descriptions (Description...
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I am trying to integrate an MSform to our Jira instance, therefore when someone fills out a MSform it automatically creates a jira ticket. Is this possible and how is it done?
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I need to delete my account and any links to Atlassian. At the moment I don't want to continue with the product and I need to delete everything related to my email. But i receive this message: ...
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I have set a Group Picker custom field called Team Assigned so that when that group is selected, only those within that group/team can be chosen as the assignee. I am running into an issue though whe...
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Hello It seems a recent update to JIRA Cloud changed the behavior of the "Linked work items" list that is available on Jira tickets. It was possible previously to unlink/remove a work items from a ...
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My epic total time spent field shows 4 weeks, which is the log that is logged in the child issue of the epic. But the Child issue also has other subtasks linked to is. So ; 1-> 0 -> -1 link lev...
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After a user replied to my comment in a thread, their own previous comment from a week ago disappeared, and my comment that they were replying to now shows as being from this other user, at a differe...
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HI, i would like to create a ticket for a customer who is not yet a customer. How can I do this without having to create them as a customer first? Thanks, Vera
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Hi, I have to projects which I believe defines in the same way (evidently not). In one, I can change the priority of tasks from the backlog board. On the other I cannot I can change if I go to the...
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I’ve configured an automation rule in Jira that sends an email notification to the assignee for every work item that has not been updated for more than 3 days. Since many assignees are handling a lar...
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Hi there, I am currently trying to assign a field on a transition screen for a transition to the same condition to lock/unlock specific fields for e.g. Project Managers. I have found some si...
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I signed in for free about a month ago. Why are you sendin me bill for USD 18.30?
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I want to delete my account as the title is I can't delete my account when it says I can't delete it, but let me delete my account right away
79 views 4 0 Deleted user December 2, 2025 -
We are trying to create an automation rule that will send an email to the reporter and assignee, if the reporter has not commented on the work item for more than 7 days. Can someone please suggest th...
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Hello, We use MS Teams for collaboration during incidents. At the moment, we have an automation that, when an incident is raised in JSM, it automatically creates a chat group dedicated for it...
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Is there a way to get an automation email if a sprint hasn't been closed or started?
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Hi, we are trying to signup for a new account , but not receiving any emails when I try to sign in or reset password. This is blocking us and is extremely frustrating user experien...
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Hello, I created a email specifically for work, and unfortunately I lost access to it, how can I get access back? Is it possible to install the one that was used before?
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