Community resources
Community resources
Jira
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The current guides show me steps that I cannot follow because there is no calendar tab nor configure views option available
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I created a new project and form with required fields, but when creating a new work item from the Kanban Board (Projects Board) I am having the following issues: 1. If a new task is created from the...
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Hi all. I have an automation for bugs. By agreement within our Product team, if someone prioritizes a bug as a P4 (our lowest priority), we are currently transitioning the bug to Accepted...
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Hi there, I need help with an automation. I can schedule the trigger and an email, but the middle part of checking is delicate for me. See picture below. I need the automation to: for the trigge...
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How can I make the Assignee and Reporter fields editable, showing me the list of people on the project I can enter into the field? This is a company-managed project.
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I currently have the ServiceNow Jira integration set up for Jira Issue creation and synchronization. The next phase is to pull the Release from Jira into ServiceNow's change management mo...
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Dear Atlassian Support Team, We are a company based in Korea using Jira and Confluence. For the past few days, we have been unable to access Jira. Whenever we attempt to log in, we receive the fol...
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Hello Experts, It is a real tough problem for me to implement using Jira automation and hence looking for directions. The team members are creating sub-tasks in Jira but there are few pre-defined t...
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I want a Jira automation rule that ensures: If someone transitions an Epic → Done, The rule checks whether all child stories/issues inside the Epic are also in Done. If not, it automatically...
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I request that the new Threaded Comments feature be given a REST API endpoint, as it's not yet possible to reply to a comment via API.
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The team here uses Release Please and has a standard to put fix/feature/etc. at the beginning of branch names and PR titles. So, if we connected Jira and GitHub would the linking still work if the Ji...
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Hello there, We found an issue in the search boxes in general for the issues in Jira. If a ticket has a title like "Módulo" (with accent mark) then if the people try to look for issues containing th...
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I would like to know if it's possible to configure the system to automatically recalculate a ticket's SLA. Currently, when we change the priority (for example, from 'High' to 'Medium'), the initially...
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Hello everybody. For a quite complex case of automation, I would like to know if it is possible to access linked issues for the parent issue of the issue that triggered an automation. The ai...
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Not find field type "Text Field (multi-line)".
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I stopped receiving email notifications sent by JIRA about new Request being created by Customer Email notification about request created via Portal are received OK, but only for registered us...
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Hello, First, I have seen pretty nice changes in the last couple of months in Jira. In my opinion, the interface clearly gets tidier and user-friendlier each month. One thing that is...
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I can no longer see all the default fields in the view settings of my company-managed Kanban board. Pretty sure they were there before. Any ideas what could have happened? Kanban board: ...
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Hi Team I'm working with the Jira Connector to automate issue creation on the Jira board. The connection from Agent was successful, but when providing inputs for creating an issue, there are...
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Hello, I need to create an automation so when a ticket is transitioned from a Status "W problem" to another one, sum the days the ticket was in that status to the current value of the field "due_date...
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I have a field name called Due date in my work item. If I create a work item without adding Due date value, everyone should have access to edit that field in the project. If I create a work item with...
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Hi, I have created an automation with the purpose of once a subtask is transitioned to status "bestellt" (meaning 'ordered) to update the status of its parent task but also epic. Problem 1: the cu...
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Hey all, this one is really a doozy and I can't figure it out. User request is to add the values from one asset based field of the child to the parent when child is closed. The issue I have is whate...
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Hello. First, I am not a web guy, I build reports and I only became an admin of our Jira Cloud a couple of weeks ago so I didn't know this change was coming until this afternoon. I don;t know anyt...
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Hi Community, In my Jira instance, we have a large number of attachments uploaded by users across different projects and issues. Right now, all attachments are stored in the default Jira attachments...
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