Hello, We use MS Teams for collaboration during incidents. At the moment, we have an automation that, when an incident is raised in JSM, it automatically creates a chat group dedicated for it...
Is there a way to get an automation email if a sprint hasn't been closed or started?
Hi, we are trying to signup for a new account , but not receiving any emails when I try to sign in or reset password. This is blocking us and is extremely frustrating user experien...
Hello, I created a email specifically for work, and unfortunately I lost access to it, how can I get access back? Is it possible to install the one that was used before?
Hi, I am trying to write a Filter to produce a list of Epics on the Backlog where an Epic has had no work done on it at all i.e: 1. None of the Epic's Stories or Sub-Tasks have been started 2. Non...
I have used Trello for years under my business domain that had a Gmail attached to it. The company which I purchased the domain address from sold the domain out from under me. So I no longer have acc...
Dear Support Team, Hello. I used Jira a few months ago, but after being inactive for some time, I recently logged back in and encountered the issue shown in the attached image. Unfortunatel...
I have a company managed project and the view contains the Due Date and the Start Date. However, if I create a task and then add subtasks beneath it, I can click in the Due Date field and add a Due D...
I am the owner and administrator of my space (and the organization). When I select and delete an item in a list, Jira tells me "You need permission from an admin first." I am the administ...
We have an onboarding form and one of the fields, Select Hardware Persona, see the attachment. I need to know how I can add more options to this. Does anyone know how to do this?
My company LifePlus does not currently have any assigned organization admin at Atlassian. Please add me a organization admin for LifePlus Company site: www.lifeplus.ai My email: ben.mbouo@lifeplus...
I need to set Atlassian up as an approved vendor at my company. My company requires a contact name, email, phone number, and address to onboard a new company as an approved vendor. How can I get this...
https://media-cdn.atlassian.com/us-east-1/v2/cdn/client/4460b63e-6411-4f24-b0fa-d06238dcb67d/file/adb7e628-85a3-4a31-973e-faf5dc169ca5/image?allowAnimated=true&clientId=4460b63e-6411-4f24-b0fa-d...
We are creating a virtual assistant/agent to be used in our Jira Service Desk for users to ask questions and receive assistance. We are running into access issues where newer employees are able to us...
Hi Atlassian Community 👋, I’m trying to configure automatic issue assignment in Jira Cloud based on a combination of Component and Team fields. I want every new issue created in a project to automa...
I have two use cases where I am inserting accountid literals in jira automation rules: The process being automated requires a particular person to be pinged or assigned to a work item (independent ...
I want to create a dashboard which shows the jiras linked or related to one or more jira epic(s) show the report vs resolved statistics Show the report per category of the jira viz. enhancement, b...
I have no Atlassian tethered to my two authenticator apps (Microsoft or DUO), which I use for other apps. My 25 digit code doesn't work and when I reset my password I cannot get through the authentic...
I have tried more or less all scopes but my GET /myself call continues to fail with a 403 access denied error
Since months we have this annoying message on top, which cannot be removed. Now we have december and the message is still there and nothing has changed!
HI, I am trying to fetch all the child items for a specific epic by using a prompt with JQL query. For Example - using Atlassian MCP server, fetch the results for JQL uery : parent ...
Hi Community, I have an issue. I have set up a team based scrum space that I use with my dev team. We have the following hierarchy currently: Epic - task - sub task I would like to introd...
I am familiar with color coding by the statuses in Plans view, but is it possible to adjust the default color codes representing a given epic status? E.g. Done is green. If I wanted to change it to p...
hi, i need to trigger an automation (send webhook) on every change i have in a specific field in an asset. my project is a Company-managed software, and i saw this cant be achieved through the 'auto...
...ody is the standard workflow scheme update payload (including "updateDraftIfNeeded": true ). However, the API intermittently fails and returns the following error: UpdateWorkflowScheme API failed. E...
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| April 8, 2025 9:37 PM PDT |