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Jira
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The team here uses Release Please and has a standard to put fix/feature/etc. at the beginning of branch names and PR titles. So, if we connected Jira and GitHub would the linking still work if the Ji...
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Hello there, We found an issue in the search boxes in general for the issues in Jira. If a ticket has a title like "Módulo" (with accent mark) then if the people try to look for issues containing th...
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I would like to know if it's possible to configure the system to automatically recalculate a ticket's SLA. Currently, when we change the priority (for example, from 'High' to 'Medium'), the initially...
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Hello everybody. For a quite complex case of automation, I would like to know if it is possible to access linked issues for the parent issue of the issue that triggered an automation. The ai...
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Not find field type "Text Field (multi-line)".
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I stopped receiving email notifications sent by JIRA about new Request being created by Customer Email notification about request created via Portal are received OK, but only for registered us...
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Hello, First, I have seen pretty nice changes in the last couple of months in Jira. In my opinion, the interface clearly gets tidier and user-friendlier each month. One thing that is...
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I can no longer see all the default fields in the view settings of my company-managed Kanban board. Pretty sure they were there before. Any ideas what could have happened? Kanban board: ...
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Hi Team I'm working with the Jira Connector to automate issue creation on the Jira board. The connection from Agent was successful, but when providing inputs for creating an issue, there are...
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Hello, I need to create an automation so when a ticket is transitioned from a Status "W problem" to another one, sum the days the ticket was in that status to the current value of the field "due_date...
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I have a field name called Due date in my work item. If I create a work item without adding Due date value, everyone should have access to edit that field in the project. If I create a work item with...
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Hi, I have created an automation with the purpose of once a subtask is transitioned to status "bestellt" (meaning 'ordered) to update the status of its parent task but also epic. Problem 1: the cu...
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Hey all, this one is really a doozy and I can't figure it out. User request is to add the values from one asset based field of the child to the parent when child is closed. The issue I have is whate...
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Hello. First, I am not a web guy, I build reports and I only became an admin of our Jira Cloud a couple of weeks ago so I didn't know this change was coming until this afternoon. I don;t know anyt...
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Hi Community, In my Jira instance, we have a large number of attachments uploaded by users across different projects and issues. Right now, all attachments are stored in the default Jira attachments...
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Context: I joined this organisation this month and was provided access to data centre jira hosted at the organisation. Last week, the projects and accounts were migrated to cloud jira. My account w...
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I would like to change my name in the account settings, but it shows “Set by administrator” and I cannot make the change. I asked the people involved at the time of registration who the administrato...
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In the old active sprint view, I used to be able to see the total count of the story cards at each progress status for every epic (grouped by epic), above the swimlanes. This total is now hidd...
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Hi all, I've been completing my usual monthly checks of upcoming changes in Jira and found one that I'm hoping to get some clarification on. As part of our checks, I will often compare out Sa...
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New to Jira and automation. I have been trying to see how to automate a daily email on a project that reflects the number of work items in each status. Each status I want broken down such as "Backlog...
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Hi Community, I have configured two jira rules in Jira Cloud as below. Problem: When selecting only one option (Option 1) in Select List (multiple choices) on Parent, two Child issues are created i...
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I have been working to do an initial upload of my parent tasks into our Jira project space. I continuously received this error After trying to associate the Issue Key or Issue ID (both of whic...
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I accidentally increased the number of Jira users, but I only use the free account. I have already deleted two users and now have nine. How can I regain access to my account?
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brandi.rayfield.2@alight.com doesn't have access to Jira on alightclientteams.atlassian.net. This is the rror message i am receiving.
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Unable to create new issues in Jira project. Error incorrectly claims required fields are not filled
Our team has lost the ability to create new issues in Jira. This applies across all projects in our cloud server. When we attempt to create an issue, an error appears showing the Start Date and Durat...
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