Community resources
Community resources
Community resources
Jira
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Trying to import data updates to an external project in the Jira Admin Setting through te import wizard, I cannot upload data to an existing project. It is requiring me to create a new project. How c...
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My company moved to the cloud about a year ago and has implemented the sandbox capability. We used the sandbox initially to test our migration plans and cleanup steps before we went to producti...
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Hi everyone, I’m preparing for the ACP-120 Jira Administrator for Cloud exam and I want to make sure I’m practicing the right way. For those who’ve taken it: Did you set up a separate Jira Cloud t...
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When I try to log in to Jira, I clicked the “Enable Two-Factor Authentication” button and proceeded, but I’m unable to log in using the Authenticator app. I also can’t log in with the recovery key be...
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Hi everyone, I'm working on a setup where users fill out a single Jira Form, but I’d like to automatically split parts of that form into separate tasks assigned to different Jira projects. The idea ...
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Hi, is there any possibility to disable a work type at the create screen without removing the issue type of the used scheme? These are the issue types for the current scheme: At the create scr...
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I am writing to request the reactivation of my Atlassian Cloud site, which appears to be currently unavailable due to inactivity. I understand that the site may have entered a dormant state due to p...
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Hello, I'm trying to request Jira's API with v3 (using postman for test) create a token with scope for reading project and issues test /rest/api/3/search/approximate-count with jql in body ...
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I'm looking for a way in automation to do the following: Have a scheduled task that runs every night For each work in the BLOCKED state and has a BLOCKED BY link, go over the works that BLOCK it (l...
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Hi everyone, I’m trying to build a reliable Jira automation rule that automatically sets the next issue (sub-task or linked issue) to “In Progress” when the current one transitions to “Done.” I’ve ...
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Dear Atlassian Support, I hope this message finds you well. We are currently subscribed to your Jira and Confluence services on a monthly billing cycle. However, we have noticed that since October ...
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I've created and downloaded a cloud backup zip file but don't want to make my workflow scheme changes to an existing system until I can confidently restore it. It appears the import option on the men...
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Hi, I want to get the following 2 reports in Jira. How can I do this? Is it possible to do it with Out-Of-Box features in Jira, or do I need to use an add-on? 1. Who is working on which projects, o...
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As JIRA user, i want to filter for issues where I'm assigned to a acc, in order to create an overview of my open acc in issues in which I'm not the issue assignee.
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Hi Community, I’m using Jira Software DC and I’d like to create a report (or dashboard gadget) that shows the total logged hours per assignee within a sprint. Specifically, I need to: Group...
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This component may be incompatible error is getting as below and as per the workflow Status -Completed and Done is defined already
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Hello Community, I need to delet a user with all of his data and send him new credentials because he lost his recoverey key and can´t login with 2factor auth, because he has not enabled it. ...
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Hi there, My team owns a number of features and initiatives. Currently, all work items for all these features and initiatives live in a single backlog, which is managed by the team. The backlo...
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Unable to populate username in the user-picker field based on the name available on the work-item su
Dear team, When a Jira work-items get created, we get a username in the summary. Using expressions, I was able to get the username out of it and was able to put the name on a text type customfield....
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My Jira Subscription was deactivated due to inactivity. Is there anyway to reactivate it and to recover my data?
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New to Atlassian and evaluating Jira and was planning to adopt the Premium Teams collection. I am starting just with Jira and want to use Goals, but I am finding Jira one of the flakiest bits of (ent...
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I am using Cloud Rest API for personal tools (personal Jira client to speedup daily tasks at work). I found responses extremely verbose for some fields. Especially status and parent. By default, the...
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I am trying to use Data Transfer from one cloud site to another and every time I run the Data Transfer it says Success and that 12251 tickets were migrated. However when I go to my site, I see the pr...
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Hello Atlassian Support Team, I cannot add or manage standard Jira components in my project. The "Components" section is missing in Project settings, and only Compass components are available. I n...
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I couldn't find these fields in the work item view configurator and I'm wondering if it's possible to move the Confluence content above Child work items so it's closer to the Description fi...
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