住所を検証できません

[エイゴフル]

住所を検証できません

この住所は正しくないようです。住所は、請求プロファイルで指定された通貨と一致していなければなりません。住所を別の国に変更するには、サポートにお問い合わせください

支払いができません。サポートに問い合わせても返信が来ません。

[Marc -Devoteam- · Accepted solution]

Hi @エイゴフル 

Because this involves specific billing adjustments or manual site restoration, The Atlassian Billing and Licensing team will need to handle this.

 - To get this resolved, please follow these steps to create a support ticket:

- Open a browser in Incognito/Private mode (this is important to ensure you aren't automatically logged into a suspended account).

- Go to the Atlassian Support: Pricing, Billing, & Licensing | Atlassian.

- Under How can we help you?, select Quotes and Plan Changes.

- Under Choose a topic, select Change cloud plan.

- Fill in the details.

- If the message box isn't visible, click on “Need more help?” to make the description field and submit button appear.

In your description, please explain the situation and include a link to this forum post so the agent has all the context.

[エイゴフル]

Thank you for your guidance.

I have already created a support ticket with the Atlassian Billing and Licensing team.

The ticket number is CA-4170691, and the status is currently "Atlassian is investigating."

I will wait for their response.