Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

I am unable to view my JIRA tickets

Roela Mary Odevilas
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
August 6, 2026

Hi. I am unable to view my JIRA Tickets

Here are the steps that I already tried but it still doesn't work.

 

  • Try opening Jira in an incognito/private window
  • Clear browser cache and cookies
  • Try a different browser or network
  • Confirm you’re logged in with the correct account and have access to the site

Please help. I also tried to contact support but it says they can't find my company URL.Screenshot 2026-08-07 085239.png

1 answer

0 votes
Trudy P Claspill
Community Champion
August 6, 2026

Greetings @Roela Mary Odevilas 

There was an incident occurring on Jira Cloud when you created your post. You can see the details here:

https://jira-software.status.atlassian.com/incidents/r2dllgb24x2h

The issue was resolved at 01:46 UTC.

It is a good idea to check the Atlassian Status Page when multiple reports of the same type of issue are being posted at about the same time in the Community, or you think you are having a system wide issue.

https://status.atlassian.com

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
TAGS
AUG Leaders

Atlassian Community Events