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Intent actions will not delete

Tim Welsh
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July 22, 2026

I am trying to create a new intent and it populates with actions I am unable to delete. I can not delete any new actions I create either. I have tried all the workarounds without success. 

1 answer

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Arkadiusz Wroblewski
Community Champion
July 22, 2026

Hello and Welcome to Atlassian Community @Tim Welsh 

Please verify that you are a Space admin for this particular service space.

The question identifies your permission as Product Admin, but Atlassian specifically requires Space admin access to create, edit, or delete virtual service agent intents.

Product Admin doesn´t give you Automatic Space Admin permissions.

Best,

Arek🤠

Tim Welsh
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
July 23, 2026

Yes I am a space admin

spaceadmin.png

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