Community resources
Community resources
Community resources
Jira Service Management
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We're trying to develop a tool to take data stored in Jira Service Management Assets and incorporate it with other data from our system to develop an integration that uses Jira as its source of truth...
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Hi all, trying to adjust visible options in the Component/s system field based on user groups. The issue I'm running into is that compOptions returns either an empty array or null. I believe this is...
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Concept Relates To Application Type Jira Service Management Deployment Type Jira Cloud What is shown? A customer account added to a support p...
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I have an attribute in my asset management laptops object named "Current Date". I want to assign it todays date by default. Then I have attribute Current Status (Months) Where I want to calculate num...
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We would like to integrate the jira webhook to our iOS app to bring the bug report functionality to our user. The webhook is configured and working fine as whenever the user do a report (making a PO...
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Hi, So I want to know if there is a smart value for when a issue is created by e-mail, manually or by a client at the centre (Don't know if it is the correct name in english). I haven't fin...
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Hi everyone! I wanted to ask I am using jira service management data server means I am hosting it on my own server. I have configured jira on my domain name but whenever someone put the domain name ...
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I have several customers and even licensed users an the email surpression list - resending the invite in cases where it is possible is not helping. How can I remove emails from this list?
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Hey Atlassian Community, our data residency pin to Germany was successful but I noticed that under "Show Details" it lists two servers/locations: AWS-Region in Frankfurt and USA region North Virgini...
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Hi, I want to know how to find issues that has not responded to customers at all even SLA -Time to first response- elapsed, by using JQL. Thanks.
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Concept Relates To Application Type Jira Service Management Deployment Type Jira Cloud What is shown? The Portal-only customers page where yo...
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Team, This is the 3rd time I am encountering the issue wherein the description field just goes missing for some reason and the customers were unable to raise a request. This has caused lot o...
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Hi all! I read news that Atlassian suggests to move Opsgenie to JSM, but i don't understand if its a must process which they will actually deprecate Opstein after or its just an option?
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I have created an automation that generates a new issue in a different project. Both fields are already configured for Wiki Style Markdown in the render (field configuration). My source issue work...
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Dear Community, I hope this message finds you well. I am seeking assistance with an issue we're experiencing with Jira access. Despite having active users listed in our system, the team in India is ...
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I have removed users from our JSM Projects that were migrated from Halp. Can you advise me on the next step in the process as these users are still able to submit tickets. Thanks, Ang...
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I'm pretty new to working with Forms and automated rules in Jira, so please bear with me if this has an obvious answer I'm clearly missing! I have a Form I created in Jira Forms and a correspo...
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Concept Relates To Application Type Jira Work Management, Jira Software, Jira Service Management, Jira Core, Confluence Deployment Type Jira Cloud, Jira Serv...
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The Opsgenie home page displays this message: "Empower your teams to natively work on alerts and on-call in Jira Service Management, so they don’t switch to Opsgenie every time" I have a few qu...
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- opsgenie
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Ho ho ho Atlassian Community is it possible to customize the "finish signing up to Help Center" mail? I would like to add a logo etc. Best christmas
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Dearest Atlassian Community would like customers not to be able to switch off the notification for tickets (bell button) Is there a setting that I'm overlooking? marry christmas
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Hello, is it possible to disable the "Participant added" customer notification only for specific issue/request types and not for the entire project?
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I have an issue where I'm trying to set up an automation that whenever an Issue is assigned a Version, I go out and update the Pull Requests base branch. I am able to successfully fetch all of ...
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Our company recently implemented an alias domain on Google Workspace. I now have two emails addresses, firstname.lastname@company.com and firstname.lastname@companyalias.com. The issue that I ...
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Good morning Guys, I would like to add several emails to receive updates of specific tickets in Jira Service Manager, today, my organization uses JIRA's closed system, where users who can ac...
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| 38 | |
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| 30m ago | ||
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| yesterday | ||
| August 12, 2025 8:27 AM PDT | ||
| August 11, 2025 12:57 AM PDT |