Problem with JSM Assets - Microsoft Entra ID

[Phillip L Easton]

Trying to use JSM Assets - Microsoft Entra ID (Azure AD) Beta Integration.

I get the following message when trying to configure the app:

We couldn't read your data. Please check your API permission configuration in Microsoft Entra ID and try again.

Following this document:

https://support.atlassian.com/assets/docs/import-information-from-microsoft-entra-id-into-assets/

I have gone through the ID and secret Key data and I fairly confident that information is correct.  When I purposely put in the wrong info is a different error message, (Invalid credentials or configuration).

The app in Azure has the permissions per the document plus some.  Their access has been granted.

User.Read.All, Application.Read.All, Group.Read.All, plus
some that I got from another document.

I verified that the app has reader role under Subscriptions.

What am I missing?

[Géssio Moreira]

We are facing exactly the same error.

[Marcel Hager]

I had the same issue and just gave up for now, though that's my typical experience with just about anything in JSM.