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Can one more two-step verification smartphone be used for one Jira account?

John Wu
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June 2, 2025

For some reason, I plan to use two smartphones, one iPhone and one Andriod Phone, as my 2FA with the APP "DUO."

The current 2FA smartphone is an iPhone, so how do you add an Android phone as the second 2FA phone?

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Marc - Devoteam
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June 3, 2025

Hi @John Wu 

Welcome to the community.

Take the following steps.

  1. Log in to your Atlassian account: Go to https://id.atlassian.com/manage-profile/security.
  2. Manage two-step verification: Find and select "Manage two-step verification".
  3. Follow the on-screen instructions: You'll be guided through adding a new phone number and setting up 2FA for it.
John Wu
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
June 4, 2025

Yes, it can switch to use the 2nd phone. 

2FA does not allow using two phones simultaneously, which should be a security concern.

Appreciate your specific answer on the method of management of the 2FA.

Marc - Devoteam
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June 5, 2025

Please accept my answer as a solution, if my answer helped to solve your request.

This will help other community member trying to solve the same.

P.S. If the answer is very valuable to you, please share some kudos.

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