Feature Focus 2026 Vol. 9 (July)

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Leading with Context: Lessons from Atlassian’s AI Journey: This report reveals the five questions driving our transformation, the frameworks we tested, and what actually accelerated and improved delivery.

Rovo is now available for Atlassian HIPAA organizations Rovo is now covered under Atlassian's existing Business Associate Agreement (BAA) for eligible customers. Healthcare organizations and other HIPAA-covered entities can now use Rovo's AI-powered capabilities in a compliant way, in alignment with their regulatory obligations. You can see a full list of HIPAA-eligible apps by visiting our Compliance Resource Center.

Connect Trello to Your Favorite AI Assistants with Trello MCP trello.com/mcp | Support page Let AI handle your board busywork: Introducing new AI features in Trello: We’re excited to announce six new AI features on our paid plans, including 1) Create a board with AI; 2) Merge cards; 3) Add an AI-generated checklist; 4) Find focus time on your calendar; 5) Generate AI images for board backgrounds and card covers; and 6) Set a due date from the card title.

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Apps & Collections

Platform Apps

Administration

• Self-serve app provisioning with CMK/BYOK is live! Org admins can now self-provision enterprise-eligible CMK products (Confluence, Jira, JSM) directly from Atlassian Administration in minutes.

• Create custom notes when users request access to apps: You can now add custom notes to guide users on how to request access to apps when both Request access and Direct access are disabled for internal domains. These custom notes can include instructions or links to 3rd-party ITSM tools to help your users understand how to gain access to apps.

• App Building in Studio: Light weight apps are user-scoped apps that anyone can create and immediately use in Atlassian Studio, like custom dashboards, quick automations, or personal utilities that help you work more efficiently. We're looking for admins and their users to participate in our EAP. Sign up here. EAP

• Admin Digest July 2026: This bi-monthly roundup gives you a look at what’s new and upcoming in Atlassian Administration. Each edition covers a different admin focus area, from protecting and governing your environment to scaling your org structure and governing AI, and more. System Health (all editions); Release Notes (public); Backup & Restore (Premium/Enterprise); Sandbox Configuration Deployment (Premium/Enterprise); Original user management (Enterprise)

  • See all the users and groups in your organization: This update is relevant for customers with the original user management experience. We’ve rolled out two new pages in Atlassian Administration: Users and Groups, which you’ll find under Directory. We’ll also move managed accounts into the new Users page, so you don’t have to look in two pages for user accounts. Enterprise

Goals & Projects

• Goal and Project automations are here! This is just the first iteration, so please continue to share your use cases and feedback to help us prioritize the next set automation features.

• OAuth 2.0 support for Goals and Projects API is now available: We now support OAuth 2.0 (both 2LO and 3LO) for our Goals and Projects APIs.

• Changes to Goals & Projects including features available with Strategy Collection: We continue to invest in Goals and Projects for all customers, and the core Goals and Projects experience will remain the same. Some customers are managing goals at a scale that demands more and to meet that need, we're building new capabilities for enterprise governance and cross-portfolio coordination.

Teamwork Collection

75+ more smart values are now discoverable in Automation: Some of these smart values were already available but weren’t visible or easy to discover when building rules. Now you can use these smart values directly from the panel in Confluence and Jira, with descriptions and clearer terminology to help you understand what they do.

Confluence

• New in Confluence: Fit to content for table resizing: Fit to content adjusts the overall table width and column widths to better match the content inside your table, all with one click. Select a table and click the Fit to content button in the table toolbar.

• Whiteboards and Databases Are Now Supported in Atlassian MCP v2 and CLI: Customers can now use agents to create, read, and edit Whiteboards and Databases via tools like Rovo Dev, Claude, and Codex. For example, you can use MCP or CLI to have agents create a whiteboard for an upcoming brainstorming session, understand key themes from all of your retrospective whiteboards, and add entries to your databases.

• Confluence Performance: Roughly 2x Faster, Again: During FY26, we worked across viewing, editing, page weight, and regression prevention so you get pages that appear sooner, settle faster, and become ready to use more quickly.

• Approvals in Confluence, now on Open Beta: We’ve heard a consistent theme from customers: teams want Confluence to stay flexible for everyday collaboration, while also supporting the moments that need more control, accountability, and traceability. That’s exactly what approvals are designed to do. Open Beta, Premium/Enterprise

Jira

• Introducing the Jira 2026 Summer Release: Our first release for Spring 2026 brought agents to Jira, a new For You page, guest access, and better admin controls. The Summer 2026 release is about making everyday parts of Jira faster, simpler, and more powerful. All of these features are rolling out now and will be generally available for all Jira Cloud customers by the end of August 2026.

• A clearer, more focused Jira work item view is coming: Starting 10th August, we’re opening a Beta of the redesigned Jira work item view. The redesign brings your most important actions and information front and center and makes the overall experience clearer and more focused for every team, whether technical or not. This is a UI and experience uplift, not a change to how Jira works.

• Configuring Security/Visibility for Jira Work Items: What if you have some work that you can’t share with everyone? Did you know there’s a security scheme for that?

  • Workflow Properties in Jira: Restricting Status Transitions to Specific Groups: Properties are meant for cases that go beyond the permission scheme. Community Champion

• One place to see what your agents did, what they need, and what’s ready: Your For You page surfaces recommended work items, notifications, and quick actions. My agent sessions is a new section on your Jira For You page that pulls every agent session you’re running and organizes them by what needs you first.

• Custom User Onboarding with Jira and Loom: This webinar demonstrated the features in Jira and Loom that allow you to create a custom user onboarding experience for new employees, showing how you can leverage these apps together to effectively onboard new teams at scale. Loom | 24 min.

• 🚀Now Live: Native Formula Fields in Jira! Formula Fields allow you to run real-time calculations directly on Jira work items. By automating these calculations within Jira, you can ensure data remains accurate and actionable without needing to export to external spreadsheets.

• GitHub Copilot, Cursor, and Claude are now native action steps in Jira Automation: Set a trigger and Jira invokes your coding agent automatically with the full work item context passed before the session starts. Teams are using this to patch vulnerabilities, clean up stale feature flags, generate test coverage, and triage bugs.

• Try out Jira’s new triage agent and share your thoughts: Instead of new work items sitting unlabeled, unprioritized, and unassigned in your backlog, the agent gets to work the moment a work item lands. Watch this Loom video for a walk through of the agent and steps on how to get started.

• AI Agents in Jira: Your top questions, answered: We recently hosted the webinar From idea to shipped PR: Agents at work in Jira showcasing how we’re evolving Jira for AI-native software development. We didn’t quite get to all the questions, or to the detail we’d like, so we’ve collected the frequently-asked questions and want to provide some answers here.

• Help us decide which space settings your team members should see: Today, space settings are completely hidden from non-admin users.We're exploring giving team members read-only visibility into certain settings pages, so they can self-serve answers without needing to come to you. But we want to get the boundaries right: which settings should be visible, which should stay admin-only, and are there things you'd actively want to keep hidden? 30 min. | $75 digital gift card | Feedback Opportunity

• Jira Automation: Flag Tickets Added After the Release Freeze Date: A Fix version has a Start date and a Release date, but not a freeze date. Before you can automate the freeze, you have to give Jira a freeze date it can actually read. Community Champion

Loom

• Give AI agents the full picture with video prompts: Record your screen, talk through what you want done, and Loom turns it into a structured, agent-ready action plan you can turn into Jira work items in a few clicks, or hand off to any agent to execute. Beta

• Loom Fundamentals Learning & Exam Session: We’ll start with 75 minutes of structured study going deep into video creation, editing, sharing permissions, workspace organization, and Loom’s powerful AI suite.

  Immediately following our study review, we will open up the 45-minute non-proctored exam and take it together live! August 21 | 1 PM - 3 PM EDT, Community Champion

Rovo/AI

• What is Go AI-Native with Rovo? [Badges + Kudos Challenge] Go AI-Native with Rovo is a learning series designed to build your AI skills through weekly Kudos challenges. Challenges will drop each week - earn🏅badges and Kudos points as you complete them, then unlock the exclusive Rovo AI-Native mega badge when you finish them all.

• Q&A from Rovo sessions

  • Q&A from Getting started with Rovo and Find and use AI agents with Rovo: Atlassian Instructional Designer Emma Wolstencroft combined both Rovo classes here, including the demos, the chat questions from chat, the opening that was missed in one recording, and the points she promised to check.

  • Q&A from Generating and Improving Content with Rovo: This covers the questions that came up in the Generating and Improving Content with Rovo session on July 9.

Service Collection

Assets

• We've introduced a new Assets category in the Community, complete with its own icon, making it easier to find and explore Assets-related content. You can now browse and contribute to discussions specifically around Atlassian Assets in a dedicated category.

• Cloud-to-Cloud Fetch and Scheduling Are Here for Assets Data Manager: These updates mean less infrastructure to manage, fewer steps, and fresher asset data, fall without leaving the Data Manager UI when using the C2C adapters. Premium/Enterprise

Jira Service Management

• Automation Rules now travel with your data: Automation Rules are now supported across three of the most-requested administrative workflows: Backup & Restore, Sandbox Full Data Copy, and Sandbox Config Promotion (Open Beta). With this update, your automation rules are portable, recoverable, and promotable alongside everything else.

• Create surveys with Rovo in JSM: Creating surveys with Rovo in JSM is now available for paid plans. This capability helps employee-facing teams capture feedback directly alongside the requests, projects and services they manage every day.

• 🚀 Your Knowledge Base Is the Engine Behind Your AI (JSM Feature Roundup): Your knowledge base is the engine that powers everything. Self-service suggestions, virtual agent conversations, Rovo draft replies, and more. A connected, well-maintained knowledge base is what turns Rovo in JSM from a nice-to-have into a genuine productivity multiplier for your team. Whether you're starting from zero, managing knowledge scattered across multiple tools, or trying to keep your knowledge base from going stale, we've built something for every stage of that journey.

  • Making Knowledge-Centered Service Real in JSM: KCS treats knowledge as a byproduct of solving requests, not as a separate documentation project you never get around to. This article shares how each part of the KCS loop maps to something you can implement in your cloud environment, rather than leaving it as theory. Community Champion

• JSM Agent or Admin? We'd Love Your Feedback: We're looking to conduct user research, specifically with both JSM Admins and JSM Agents for small to medium businesses (no more than 500 people on the team). 60 min. | $100 digital gift card | Feedback Opportunity

• Co-design SLAs in Jira Service Management - we want your help! We're working on a substantial redesign of SLAs in JSM to make them more scalable, easier to create, maintain, and more insightful. We're looking for admins and team leads who work with SLAs to co-design this with us. Sign up here to participate. 60 min. | $100 digital gift card | Feedback Opportunity

• Smart Routing EAP 2 for teams: We’re expanding Smart Routing as an upgrade to the current Workforce Management routing experience. Today, Workforce Management routing primarily helps route work to the right assignee. If you are using Workforce Management routing today and want to try smarter routing based on skills, services, teams, and request types, register your interest here. EAP

• You don't have a platform problem. You have an operating model problem. Organizations moving off legacy ITSM tools onto JSM often cite cost reduction, with the goal of re-platforming quickly and moving on. When there are hundreds of reports, queues, forms, SLAs, and fields layered on top, they system first needs to be redesigned. Community Champion

• 👀 Sign-up for the new JSM Operations Reporting experience: JSM Operations Reports are a set of configurable dashboards that surface the metrics and insights around areas such as Alerts, On-Call, Notifications that Operations teams rely on every day. Sign up here. EAP, Premium/Enterprise

• 📊 Improved JSM Analytics for custom analytics needs: We’re inviting a select group of Premium and Enterprise customers to shape the future of analytics in JSM; specifically, customers whose business users need flexible, fast, self-service reporting across JSM data such as Assets, Work Items, Changes without depending on technical specialists. Sign up here. EAP, Premium/Enterprise

Product Collection

Jira Product Discovery

• Data Security Policy support is here for Jira Product Discovery! Until now, JPD spaces content wasn’t covered by DSP which meant a gap in full policy compliance. This update closes that gap, bringing JPD in line with how other Jira products honor Guard DSPs.

Software Collection

Bitbucket

• Agentic Pipelines: In this Bitbucket Blitz video, Atlassian Warren Marusiak walks through a path pipeline that creates fully working repositories from a template and uses an agentic step to read a design spec from Confluence, rewrite the app's frontend to match, and open a PR for review. YouTube | 19+ min.

• Bitbucket Tests now supports tracking tests from multiple branches: With this update, Bitbucket Tests can now track up to 5 branches per repository, including the default branch, so failure rates, flaky scores, and test history to better reflect how your team delivers software. Beta

• Bitbucket Pipelines: Custom deployment permissions for environments: Repository admins can now choose exactly which users and groups are allowed to deploy to each environment. Once permissions are configured, only authorized users and groups can trigger deployments. Community article. Beta, Premium/Enterprise 

Strategy Collection

Goals and Projects capabilities in Strategy Collection: Starting in August 2026, some new capabilities in Goals and Projects will require a Strategy Collection license. Nothing is being removed from the current Goals and Projects experience, and Atlassian continues to release new features for all customers. This page explains what's included for all customers, which capabilities require Strategy Collection, and what happens if a Strategy Collection license ends.

Focus

• Rovo-powered Focus area updates: With Draft update, you can generate a structured update directly from your Focus area view with a single click. Rovo synthesizes the latest updates from your sub-focus area, linked goals, and linked projects into a clear, scannable draft that highlights progress, key risks, and where attention is needed. Open Beta

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Additional Updates

Community and Learning

• A clearer path, bigger impact: Enhancing Atlassian credentials for you: We’re investing in a refreshed visual system so your Atlassian credentials stand out more clearly, both inside and outside the Atlassian ecosystem (think LinkedIn, portfolios, CVs, and more).

  • Atlassian Certification Badges: What the New Framework Makes Clear: The updated framework gives each badge more context: the Atlassian mark, the credential level, and the credential topic are now visible in the badge artwork. Community Champion

• ✨ Introducing How I Atlassian: Real Stories, Real Workflows: The Atlassian Learning team has launched a brand new short-form video series featuring real Atlassians sharing how they use our tools in their everyday work. These videos cut through the theory and show you practical, relatable workflows straight from the people who work with Atlassian apps every day. YouTube | 'How I Atlassian' playlist

• Inside the Developer Engagement Pilot: Who’s in and what’s next: This is a small and closed pilot comprised of expert builders and community leaders who are actively building on Atlassian’s developer platform (primarily Forge today) and who are invested in helping others succeed. You can support the pilot today by asking them questions, inviting them to speak, engaging with their work, and sharing feedback. We’ll learn, adjust, and open more opportunities as we scale future cohorts.

• 🪐New live Jira and JSM classes for admins. These privately-taught courses are instructor-led, available in person or virtually.

  • Jira app administration 3 courses

  • Jira company-managed space administration for space admins 2 courses

  • JSM space administration for space admins 2 courses

Data Center

• Cloud Connectors Now Supported on Previous LTS Versions of Jira & Confluence: Cloud Connectors are now supported on Jira 10.3 and Confluence 9.2, delivered in an upcoming bug-fix release. Also, the Application Links and Cloud Connectors admin screens are now more accessible and easier to navigate with a keyboard and screen reader.

• View App Usage in Confluence Data Center: App Usage Insights is a new capability in the Confluence Data Center admin screen that gives you visibility into which apps are being used in your instance, how often they're being called, and by how many users, all directly from the Confluence Admin UI.

• Improving Search for Korean Content with Nori Analyzer Support in Confluence Data Center: We're excited to announce native support for Korean language indexing in Confluence Data Center (10.2.14). This release improves search accuracy and relevance for Korean language users, addressing a critical gap for customers.

• Ask Me Anything (AMA): FastShift migration questions answered by Delivery Managers: During this AMA we’ll answer your FastShift-related questions, such as how the program is structured, how responsibilities are split, and how it works alongside the traditional migration process. You can begin by adding questions to this community post, and in August join the Live Q&A on this page. August 12 | 10 - 11 AM PDT

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Events

• Upcoming Live Events with Atlassian Experts (July 27, 2026): Whether you're setting up your first project, exploring AI-powered workflows, or leading a move to Cloud, there's a session built for your next step.

  • See the full Class Calendar

• 27 August 2006 | London Teamwork Collection Learning Camp 2026: Join us in London for an immersive, in‑person experience showcasing how Jira, Confluence, and Loom work together as a connected teamwork system.

• 6-8 October 2026 | Registration for Team '26 Europe in Amsterdam is open. Check out the discounted Team pass bundle for teams of 3 or more!

• October 27-28, 2026 | Build IT Together (BIT) Conference | Dallas, Texas: This is a FREE Conference with two days of sessions and activities to make you a better a Jira admin! Each presentation will show you real use cases for how to leverage the power of Forge, Rovo, or AI. Atlassians will be on site with Forge and Rovo workshops to expand your skills. We'll also have stations for you to take an Atlassian Certified Holder exam (or two or three).

• Human at the Core: Customer Success & Support in the Age of AI: Three speakers, three distinct perspectives: frontline support, customer success and retention, and CS/support leadership and careers. Whether you work in customer success, support, product, or you're just curious about how AI is reshaping service roles, this session is built for real conversation, not another AI hype panel. If you care about building scalable support systems, retaining customers, and navigating CS careers without sacrificing human empathy, don't miss this panel! August 14 | 07:30 - 09:00 EDT / 11:30 - 13:00 UTC / 17:00 - 18:30 IST

  • More upcoming ACE Events in List and Calendar views