Hi everyone!
My name is Sarah Makoski, and I’m a FastShift Enterprise Delivery Manager at Atlassian. I’m launching our first ever FastShift “Ask Me Anything” right here in the community, and I’m excited to answer your questions!
What’s FastShift?
FastShift helps eligible* customers move from Data Center to cloud at no additional cost. With hands-on guidance from Atlassian's in-house Delivery Managers and Migration Support Engineers, including help handling advanced tooling and infrastructure.
Here's how the FastShift program can benefit you:
- Get to cloud sooner: Accelerate migrations by 2-3x times, to roughly 2-6 months, with a dedicated FastShift team.
- See value from day one: Unlock cloud value faster by achieving 80-90%+ adoption rates with dedicated change management support.
- Support from experts, at no additional cost: Save time, energy, and resources to land in cloud efficiently and effectively.
*FastShift is available to customers ready to migrate within 2-6 months, supported by an executive sponsor, and who have purchased a commercial cloud license for 1,000+ seats in Jira, Jira Service Management, or Confluence. More details about how the program works and who qualifies can be found on this page.
How does this AMA work?
During the AMA, we’ll answer your FastShift-related questions, such as how the program is structured, how responsibilities are split, and how it works alongside the traditional migration process. Here are the key dates to keep track of:
AMA Opens: Now the AMA is officially open, you can begin adding questions to this community post.
AMA Live Q&A: On Wednesday, Aug 12, 2026 from 10-11am PST, I’ll be answering your questions alongside my team. Watch the page, upvote questions that interest you, and chime in with follow up questions if you’d like.
Drop your question in the comments below. Whether you’re exploring FastShift for the first time or ready to kick off your migration journey, we want to hear from you.
-Sarah and the Atlassian FastShift team
