A clearer, more focused Jira work item view is coming

[#1]

Hi everyone,

Starting 3 August, we’re opening a Beta of the redesigned Jira work item view: the screen your teams use every day to view and update work.

The redesign brings your most important actions and information front and center, reduces the steps to get common tasks done, and makes the overall experience clearer and more focused for every team, whether technical or not.

This is a UI and experience uplift, not a change to how Jira works. Your automations, extension points, field IDs, reporting, and integrations all continue to work exactly as they do today. The data and configuration behind your work items are unchanged.

 

What’s new

Key actions and information front and center. The layout surfaces what matters most and reduces clicks to get things done.

Inline control over related work: Add, edit, and manage child and linked work items in their own consistent sections without leaving the work item.

A cleaner, more usable activity feed: A unified history view with better-formatted updates and comments that are easier to write, sort, and act on.

Field personalization: Pin, reorder, and hide fields to match how you work, without affecting your teammates.

 

Unified attachments: Uploads, Confluence pages, Loom recordings, and web links all in one place.

Voice-to-text: Now you can capture your thoughts without typing. Speak and your words appear directly in the description and comment fields of any Jira work item.

  

How to join

No sign-up is required. From 3 August, admins can enable the Beta from Open Beta Features in Jira admin settings.

Once enabled, users on that site will see the new work item view by default.

Individual users can switch back to the classic experience at any time from the three-dot menu in the top-right corner.

We’d love your feedback

This Beta is an important opportunity for us to learn from customers before the experience becomes more widely available.

As you try the new work item view, let us know what’s working well, what feels harder than before, and what your team needs to feel confident using it every day.

Please share your feedback by replying to this post or using the feedback option in Jira.

Thanks for helping us shape a clearer, more focused Jira experience.

The Jira Cloud team

[Tomislav Tobijas]

Thanks for sharing this @Ahmud Auleear !

While some things are welcome on my side (e.g., field personalization, "See more", and voice-to-text), I do have some questions/comments:

• Details pane - The whole concept of having 'labels' for field names and values under it could be okay-ish if the right side is small in width, but as soon as you expand it, it feels really 'empty'
  I like the concept of having 2 columns - one for field name and one for values better
• There seems to be much emphasis on the 'automation' tab, and I don't think that will be used that much. Although this path with tabs leaves room for adding more things in the future. 🤔
• Attachments - It would seem like this area can become a mess really quickly. I/we do use Confluence content links (and more recently Loom as well), to quickly find and open linked content. Even though there's an option to filter attachments by type, this would feel like 'an extra step' to find something. 
• Status bar/icon - personally, I like the 'bigger button' (current one is okay) as status is one of the key elements that you look at when looking at work item. Potentially I would just need to adjust to the new UI, but I'm keen to see what others have to say about this.
• Linked items - I hope "Add existing" will be selected by default rather than "Create new." 
  From my experience, users mainly link existing items rather than create new ones.

All in all, it looks okay-ish, but I would need to actually test this out to provide more concrete feedback. 👀

Cheers,
Tobi

[Daniel Santiago]

In "Linked items" section, I think that "Add existing" should be the default option.

[Dave Mathijs]

Please enable the possibility to hide/remove the Agents panel/widget (and third-party app widgets) in the main area.

Also, the ability to create, edit, show/hide and remove third-party and custom field panels in the sidebar via Configuration (issue layout).