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Feature Focus 2026 Vol. 5 (May): Pre-Team '26

We've experienced amazing content and awesome announcements coming out of Team '26 this week! This Feature Focus covers updates from before Team '26. Keep an eye out for another Feature Focus this month with Team '26 front and center.

Company Highlights

Team '26 wraps up today! Keep an eye on our Atlassian YouTube Team 26 playlist for sessions you can watch on-demand. And get ready for Team '26 Europe in October!

Screenshot 2026-05-07 at 10.57.22.png

Screenshot 2026-05-07 at 10.59.53.png   New Data Residency at Atlassian one‑pager for Security and Compliance: The Atlassian Trust team has published the first in a new series of Trust one‑pagers: a concise, exec‑ready overview you can drop into internal briefs, decks, or vendor reviews. Use this resource for internal security/privacy/legal risk assessments, and as a pre‑read before compliance discussions.
 Watch & Learn: Your Atlassian Quick-Start Library: Two of our excellent Senior CSMs created this amazing resource page! It includes quick walkthroughs for you to play, pause, and replay whenever you need a refresher on any of our Atlassian apps. Whether you are planning work, documenting decisions, exploring ideas, or wiring everything together behind the scenes, you will find short, no-jargon explainers to help you get confident faster. Screenshot 2026-05-07 at 11.00.59.png

Apps & Collections

Teamwork Collection

  • How to run high-value standups in under 15 minutes with Teamwork Collection: With Teamwork Collection - Jira, Confluence, Loom, and Rovo - you can automate the routine and focus on what truly matters: solving problems and shipping product. In this guide, we’ll walk through what a smarter, end-to-end standup workflow looks like – one that’s fast, focused, and designed to carry momentum forward long after the meeting ends.

Confluence

  • 📣 Introducing Confluence’s new live sharing experience: The new live sharing experience makes it faster to grant access and easier to see exactly who can do what.
  • GIGO - Good In, Good Out: GIGO is a simple, but important, concept to keep in mind as we interact with systems… and this is only becoming more apparent as more and more generative and agentic AI is appearing. Community Champion

Jira

Loom

  • Are your users reluctant to create Looms? The new Loom Adoption Guide helps them get past the first and biggest hurdle of recording, by reframing what a good video looks like and showing teams how easy it is to record. All of the steps, resources, and insights in the guide are meant to make Loom feel like a natural extension of their workflows. This fully rounds out our Teamwork Collection guides, as there are now adoption guides for all the apps: Jira, Confluence, Rovo, and Loom! Read more about it here.
    • How Loom Connects Jira Software, Confluence, and Rovo: By integrating Loom video directly into your workflows, you bridge the gap between a ticket and a plan, ensuring that every stakeholder has the full picture without having to dig through archives. Community Champion

  • Speed up bug reporting & resolution with Jira x Loom: This webinar demonstrated two workflows that engineering and QA teams can start using immediately: bug report mode in Loom and AI-suggested Jira updates from meeting recordings. On-demand webinar (45 min)
  • Logging in to Loom after your account is moved to Atlassian: Loom users' logins are being migrated to Atlassian in phases - you’ll see a banner in your Loom app letting you know about this when it’s your turn. You won’t need to take any special actions.

Rovo/AI

Service Collection

Jira Service Management

  • 🚀 Improved Escalation Policies for JSM On‑call teams: We’ve updated our on‑call engine so that, in escalation policies using the step “escalate to next/previous user in Rotation,” responders are now resolved from the final, effective schedule. These escalation policy options now notify the right responders according to the final schedule.
  • Set Up SLA Notifications Right From Your SLA Page: From your SLA configuration page, you'll now see the option to create an automation rule for notifications. Select the parameters that matter to you and a fully functional automation rule is created for you.
  • 🎥 How Riverty runs 100+ JSM projects with a connected CMDB in Assets: If you're using Jira Service Management and wondering how to get more out of it, this is a masterclass in investing in a rich CMDB to power efficiency and innovation across the business. On-demand webinar
  • 🎁 Earn a $25 gift card for your review of AI in JSM If you’re using AI in JSM, take 10 minutes to leave us a review on Gartner Peer Insights about your experience! It's anonymous, and you'll get a $25 gift card or charitable donation for your validated review.
  • Final AI series webinar! Deliver exceptional employee support with AI: With the right approach, HR, People, Facilities, Legal, and more can all provide fast, personalized support at scale, without burning out their teams. In this session, Sam Knight, Principal Product Manager at Atlassian, will ahre how Atlassian enables teams across the business to create AI‑powered workflows that deliver contextual, 24/7 support.
  • New ChatOps automations for faster incident response: These enhancements are for JSM Cloud customers using Slack and Microsoft Teams. These updates are designed to reduce manual work during incident response, keep chat tools clean and focused, and help responders get up to speed faster with AI-powered context. Premium & Enterprise
  • AI Suggested Playbooks is now available in Open Beta: This new JSM feature analyzes your current work items and suggests relevant existing playbooks. This helps agents quickly resolve issues with proven guidance, while ensuring suggestions (not automated actions) are tailored to your team’s real workflows. Premium & Enterprise
  • Shape the new JSM Operations Reporting experience with your feedback: JSM Operations Reports will be a set of configurable dashboards that surface the metrics and insights that Operations teams rely on every day. The Atlassian team is looking for feedback on essential Metrics and widgets; filters & group by; and Views. Watch the 5 min. Loom and fill out the feedback form to participate. Feedback Opportunity, Premium & Enterprise

Software Collection

Bitbucket

Pipelines

Rovo Dev

  • Rovo Dev has a new default CLI experience: If you’ve been using acli rovodev run until now, think of the TUI as the same Rovo Dev agent you know, but in a richer, smoother terminal app experience.
  • Updates to AI model access in Rovo Dev CLI: Existing Atlassian customers on Rovo Dev Standard will continue to have access to all available models as they become available. If you’re on a Rovo Dev trial, you'll get access to the full set of models if you continue onto a Rovo Dev Standard plan. Rovo Dev CLI and Rovo Dev in the IDE access is no longer included during the trial period.
  • GPT-5.5 and Claude Opus 4.7 now available on Rovo Dev Standard: Use the /models slash command to switch between available AI models in Rovo Dev CLI & IDE. Switching between models and efficiency levels is quick, even in the middle of an active session:

Strategy Collection

Additional Updates

Atlassian Platform

  • Announcing higher user tiers for Confluence and Jira Service Management: Confluence Cloud now supports up to 250,000 users per site*, a 67% increase from the previous 150,000 user cap. JSM Cloud has also increased to 100,000 agents per site**, representing a 400% jump from the previous cap of 20,000 agents. You can take advantage of these new user tiers through Standard, Premium, and Enterprise editions. *Standalone Confluence now supports up to 250,000 users; Confluence included in Teamwork Collection currently supports up to 100,000 users. **100,000 agents for both Jira Service Management & Customer Service Management is only available through Service Collection.

  • Administration

  • Goals & Projects

  • Guard

    • Secure your organization with data visibility and classification at scale: We have exciting new data loss prevention (DLP) capabilities coming to Atlassian Guard Premium, now available through our early access program (EAP). These capabilities bring together full-site scanning, enhanced out-of-the-box detections, automatic data classification, and reclassification controls to help you discover and classify data at scale. EAP, Premium

  • Migration Program

    • Keep the Journey Going: Cloud Migration Conversation Starters for Your Leadership Team: This is a simple checklist you can use to keep the conversation going with your leadership and transformation stakeholders. Use it as a quick discussion guide in your next steering committee, planning session, or strategy review to confirm you’re aligned on outcomes, ownership, and what “good” looks like 12–24 months after your move to Atlassian Cloud.

Atlassian Analytics Enterprise

Atlassian Automation

  • ⚡️Introducing the Use Rovo action in Automations: This is a simple self-contained AI action that allows you to use AI in your automation to summarize, translate, transform or extract information without requiring a Rovo agent. This is now available in Automations everywhere - Studio, Jira, JSM and Confluence.

  • 📣 New improvements for Atlassian Automation Advanced Components! We’re introducing “Delay Until” Output Projections, a powerful feature that will let you know why an automation rule resumed, and what changed. Premium & Enterprise

Data Center

Jira Product Discovery

Statuspage

  • Upcoming Changes to Statuspage API KeysAction Required by May 15, 2026: These changes are being introduced to ensure the security of API tokens used to access Statuspage. We also sent email communications about these changes to Statuspage admins in January 2026.

Trello

Learning Opportunities + Events 

Learning

Events

  • June, 2026 | Bengaluru Atlas Camp: AI at the heart of developer innovation: This year, we’re welcoming all builders to Atlas Camp, whether you ship Atlassian apps, deliver software on Atlassian tools, or create with AI. Come together with experts from across the Atlassian developer community for a week of learning and connections. Whether you’re building your first integration, scaling an enterprise solution, or experimenting with AI-powered workflows, Atlas Camp gives you the tools to ship your next big idea, faster.

  • See all Global Events & Conferences and Community ACE Events. Find one near you or join a virtual event (hint: filter to ACE virtual event under the Event types drop-down).

 

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