In this fireside chat, Andrei Tuch, Senior Product Owner at financial services leader, Riverty, shares how his team runs more than 100 Jira Service Management projects across IT and business teams, all powered by a rich CMDB built in Assets. 👉 Fireside chat: Riverty on Jira Service Management & Assets.
What you'll learn:
How Riverty uses Jira Service Management as a central service platform — not just for IT, but across business and customer-facing teams
How they turned Assets into a connected CMDB and single source of truth — tracking everything from laptops and vendor contracts to merchants and disputes
How they adopted AI safely with Rovo for knowledge retrieval, multilingual support, and DORA-ready compliance reporting
The real results: cost reduction, efficiency gains, and culture change from connecting data across device management, org charts, deployment pipelines, and more
If you're using Jira Service Management and wondering how to get more out of it, this is a masterclass in investing in a rich CMDB to power efficiency and innovation across the business. Riverty's story shows how Assets augments Jira Service Management into a connected service platform that scales across your entire organization. The webinar is available on-demand, so you can watch it anytime.
Have questions after watching? Drop them below — would love to hear how others are using Assets in their environments!
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