What Atlassian customers are doing with agents – and why it’s working
Over the last 24 months, enterprises have poured more than $40B into AI, but only 12% of executives say they’re seeing strategic AI use across their organizations.
The companies who are seeing returns have this in common: they’re putting agents into real, messy workflows. From agents that shorten incident and ticket cycle times to those that clean up duplicate defects and noisy queues, these teams are already seeing measurable gains in speed, throughput, and overall quality.
That’s what Inside the Agentic Enterprise is all about: the most common agent use cases Atlassian customers are using today, and the outcomes they’re driving.
👉 Download the e-book for free
Looking for a quick TL;DR
The e-book walks through 13 ready-to-deploy agents you can put to work with your teams today:
🛠️ Software & Product Teams — less slog, more shipping
Agents that synthesize research into stories, enforce quality bars, auto-triage failing tests, and draft release notes that actually reflect what shipped.
🎧 Service & Operations Teams — faster resolution, less burnout
Agents that triage tickets in real time, auto-generate test cases, surface relevant knowledge during incidents, and ensure policy compliance at scale — so your team spends time on what humans actually need to do.
🧠 Business Teams — work that flows instead of stalls
Agents that run onboarding from day one, streamline performance cycles, navigate employee relations workflows, and turn a campaign brief into a polished execution plan — without anyone hunting through ten different tools.
📊 Leadership Teams — strategy, not status updates
Agents that roll up portfolio health, surface risks before they blow up, and accelerate strategic planning so leaders spend less time compiling and more time deciding.
Plus, you'll learn how teams use agents to accelerate existing workflows, then evolve to orchestrated, end-to-end flows with multiple agents and automations working together.
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Masha Cresalia
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