Statuspage

Hi there, I'm Jake and I'm a Customer Success Manager on the Statuspage team. We're posting a series of blogs and prompts to help you improve your incident communication process, learn from other fol...

• Article
• incident-communication
• statuspage

Hi there, I'm Jake and I'm a Customer Success Manager on the Statuspage team. We're posting a series of blogs and prompts to help you improve your incident communication process, learn from other fol...

• Article
• incident-communication
• statuspage

Incident response is a team sport, and customer support is an integral part of any team. While Ops is working hard to solve the problem at hand, support is on the front lines communicating with custo...

• Question
• app
• atlassian-support
• incident-management
• integration
• product-announcement
• +2 more tags...

...ages: Public status pages: communicate publicly with your users and customers during an incident. Private status pages: communicate privately with employees or internal users d...

• Article
• new-to-statuspage
• statuspage

Hi! I often have to place scheduled maintenance on our Statuspage and when the window is over a long period (for example weekend security patching) it would be a lot easier to be able to put in the ...

• Question
• statuspage

Hi. We use the status page. Great tool. But we only have less than 300 subscribers. We promote it, but people do not subscribe. So for our Admin users, I would think about importing a list (9000) use...

• Question
• export
• import
• statuspage

Hi there, i am currently evaluating statuspage and i have the following issue, that is not covered by your documentation: Usecase: i want to run a private page for company internal use, that both m...

• Question
• statuspage

We’re excited to announce a big improvement to the Uptime Showcase feature! Now, when you hover over a day in the Uptime Showcase, we surface any related incidents or scheduled maintenance ...

• Article
• incident-management
• product-announcement
• statuspage
• uptime
• zzz

According to the API Documentation, there seems to be no way to update a subscriber's component subscription but to unsubscribe them and then recreate them. The previous API allowed that through a...

• Question
• statuspage

Happy love day, community friends! 💌💘🤗 It's officially been 365 day of spreading the #HugOps love. Can you believe it?! Time flies when you're supporting and appreciating incident ...

• Question
• badge-challenge
• hugops
• incident-management
• statuspage

Incidents happen. It’s how you respond to them that can make a bad situation turn into a great customer experience. Here are our top 5 incident communication tips. What tips and best practices ...

• Question
• incident-management
• new-to-statuspage
• statuspage

I would like to control the number of days shown on the "uptime bar" It defaults to 90 but I can see that dynamically based on screen size it will reduce to 30 and 60. function getKeyAndCount(w...

• Question
• statuspage

Once you’ve set up your status page, you need to share it with your customers. After all, a status page isn’t very useful if your customers don’t know about it. Check out some of these tips for succe...

• Question
• incident-management
• new-to-statuspage
• statuspage

We are rolling out several redesigned pages in Statuspage. These include the following: login page signup page forgot password page error pages billing receipts unsubscribe confirmat...

• Article
• product-announcement
• statuspage

Statuspage is often confused as a monitoring tool. While we do allow you to automate your status page (using integrations and our API), most customers manually update their status page. Check out&nbs...

• Question
• statuspage
• incident-management
• new-to-statuspage

How can we integrate SAML SSO for StatusPage with ForgeRock? We are trying blind with configuration options regarding NameID format, Assertion Attribute mapping, Signing and Encryption s...

• Question
• saml
• sso
• statuspage

Components help you tell your users which part(s) of your product or service are impacted by an incident. Read our new getting started guide to learn more about how Components work in Statu...

• Question
• incident-management
• new-to-statuspage
• statuspage

I think it should be very useful if you can manage Statuspage incidents and scheduled manteinance items from JIRA issues. My idea is when you're working with an issue you could push an incident of a...

• Question
• statuspage
• cloud
• jira
• jira-cloud
• jira-service-desk
• +1 more tag...

Over the next several weeks we'll be sharing some of our Getting Started guides here in the community. Throughout this series of posts, we'd love to hear from customers and non-customers ab...

• Question
• incident-management
• new-to-statuspage
• statuspage

Hi There We are about to purchase Statuspage subscription. However our account manager has left, could someone contact us on this please ?    Best Regards Stan 

• Question
• statuspage

You’ve probably heard by now that Atlassian is discontinuing the Hipchat and Stride products. Stride and Hipchat Cloud will be discontinued on February 15th. For more details and timing informat...

• Article
• product-announcement
• statuspage

https://shopify.statuspage.io/api  How to parse with json?  

• Question
• statuspage

We’re in the final days of 2018. Whoa! As we wrap up another year, we want to recap some of the things we’ve done in Statuspage to make incident communication easier. Our #1 goal ...

• Article
• product-announcement
• statuspage

Is there an ETA on when there will be Slack support? https://help.statuspage.io/knowledge_base/topics/webhook-notifications

• Question
• notification
• slack
• statuspage
• webhook

Are there any plans to provide a Terraform Provider for managing the basics of StatusPage?   For example: - Create a page - Create a component group - Create a component in a component grou...

• Question
• api
• automation
• statuspage
• terraform