Jake - I can as I'm working with Trey as the Slack consumer. We utilize lots of SaaS products, and one way we do that is via a Slack Channel where we use a variety of methods to receive status updates. One of the methods is via Webhooks (others would be RSS and Twitter). I've noticed with Statuspage, the Webhooks you provide do not work with Slack - which is odd as I thought this was a standard. I've used your RSS feeds, and have noticed they are not nearly as quick as a webhook normally is.
Thanks @Craig Holland. I chatted with our product team about this and made sure a feature request was logged for this. This has come up a couple times in the past, and I definitely agree it would be useful.
Your use case fits that of what I think a lot of people would like to use Statuspage for - easily consuming the status of a variety of service providers in a single place. It's possible you'll see some solutions around this in the future.
In the short term, without knowing full details on the amount of effort this would take, I'll do my best to champion this (slack endpoint suppport for webhooks) through the finish line.
Hi @swift - thanks for checking in on this. This hasn't been added to the roadmap yet but there is a work-around you can use for getting incident notifications into Slack using Slack's forwarding email address. You can subscribe to a Statuspage(s) using Slack's unique forwarding address > confirm your subscription in the Slackbot channel > then any new incident notifications will appear in the Slackbot channel.
I know this is limited to receiving incident notifications (doesn't include component updates) and probably isn't exactly the solution you're looking for, but I hope this helps!
We still have this feature request in the backlog and I'm hoping we can get it prioritized soon. I've shared the link you provided with our product team, thank you!
Your customers need to know when your software isn't working as expected - but knowing what to say or how to say it isn't always easy, especially in the heat of the moment. To help make incide...
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