Opsgenie

We are using Opsgenie with Jira Service Management (JSM). We have 15 user licenses for JSM, and I've created 8 teams/groups in Opsgenie. Each team has around 10 members, more or less. I want to know ...

• opsgenie

Hi, We are using an external system that executes batch jobs. The execution of a job is reported by email. Whenever a job is executed, failed, succeeded, .... a status email is sent to a specific e...

• cloud
• jira-service-management-cloud
• opsgenie

We have a shared calendar for our team on Opsgenie.  Each coworker need to export their schedule on their Google Calendar. The name of the event is : " name (user) is on call for sche...

• opsgenie

We would like to auto close "Associated alert" created by Opsgenie's Incident rule, we have setup close alert policy and it doesn't seem to work, anyone know what could be done to achieve this? ...

• cloud
• opsgenie

Hi, I've integrated Opsgenie, Slack, and Jira software with alert source tools (New Relic, Grafana, and AWS) in order to set up incident life cycle against P1 alarms. Now that the dev team members a...

• opsgenie

Hello there, Is there anyway to change the default priority of unknown values from P3??

• cloud
• opsgenie

Hi all, I've been asked to look at opsgenie now, and see if I can work out a way to create a parity of opsgenie and JSM but I seem to be having a bit of trouble understanding the integration. I d...

• jira-service-management
• opsgenie

I have an alert with an alias like: service@nano-prod||connections||data gateways||data||data://proxy-fg.prod.com and sending a command to close: curl -X POST "https://api.eu.opsgenie.com/v2/ale...

• api
• cloud
• opsgenie
• opsgenie-api

Can we avoid closing an alert manually? or can we retrigger the alert if someone accidentally close the alert. Suppose in alertmanager the particular alert is still in firing state and someone accid...

• cloud
• opsgenie

Dear ATLASSIAN Community, There are Security Hub findings that I would not like to mitigate like "GuardDuty should be enabled". Therefore, I've suppressed this finding and closed the Opsgenie alert....

• aws
• cloud
• opsgenie
• security

Hi there, I am trying to figure how to create a custom rotation schedule, we were 3 people on the schedule and now we are down to 2 people, I need to create a new schedule where 1 person has 2 weeks ...

• opsgenie

Hi while user trying to login the Opsgenie, getting invalid username and password.

• opsgenie

I am looking for documentation that explains and/or provides examples on how to use a parameter from an Opsgenie Action in an OEC script. Any personal tips or suggestions are also welcomed.

• oec
• opsgenie
• zzz

Hi,  While I was configuring the integration of Opsgenie with Security Hub, specifically, the outgoing functionality, I was not able to access the Cloudformation templates for IAM role.  ...

• cloud
• opsgenie

I tried 2 ways to achieve the above : Add opsgenie-JiraCloud integration I configured : "Create and update Jira issues with Opsgenie alerts that are created by other integrations" as I want to fil...

• cloud
• integration
• jira-cloud
• opsgenie

Hi, New to setting up OpsGenie, and playing around. One thing I want to try is setting up an integration with Service Desk, so that an OpsGenie team gets an alert if an issue is raised in Service De...

• opsgenie

Hi all - We have a 24x5 L1 schedule and a 24x7 L2 schedule in the same escalation policy and are running into a delay that we are trying to work around. By design, alerts are sent via escalation pol...

• opsgenie

Is it possible to use the Opsgenie integration with Azure to trigger an Azure vm restart when Opsgenie receives an alert from Prometheus. If so, is there any documentation to support the setup proces...

• azure
• opsgenie
• prometheus

Hello, I would like to know if it's possible to show the last alert time instead of the first alert time in the alert list ? See red circled information attached Thanks Pietro

• opsgenie

I have written a JIRA Automation rule follow this doc  https://confluence.atlassian.com/jirakb/update-opsgenie-alert-priority-when-the-issue-priority-in-jira-is-changed-1236929317.html Bas...

• opsgenie
• cloud
• jira
• jira-cloud

Is it possible to configure rules to automatically modify an alert generated from an external Statuspage service? What I am looking to do is to add [ServiceName] at the beginning of the alert message...

• opsgenie

I am new to working with opsgenie. I am trying to create a case in salesforce when the alerts are being created in Opsgenie using salesforce service cloud application in opsgenie. But, for some reas...

• cloud
• opsgenie
• salesforce

Hey all,    We've been trialling getting OEC built and configured for automated self healing actions. Initial trials have gone well, with locally hosted scripts running fine. However we n...

• opsgenie

Hi, Is there anyone happens to know how to set in opsgenie? My request is auto-group alerts from the same server. Server name is in alert details. We have 170 servers so we cannot set service>in...

• cloud
• opsgenie

Hi  I am unable to add new user in a Opsgenie. While adding new user I am getting Your account has reached the limit for number of responders.

• opsgenie