Opsgenie

Hi  I am unable to add new user in a Opsgenie. While adding new user I am getting Your account has reached the limit for number of responders.

• opsgenie

Hello, I recently built a new Zabbix integration under one of our NOC teams.  Since it's built under a team, the team should be the "owner" and default responders.  However, when the alerts...

• cloud
• opsgenie

Hi community, currently we have a cloud JSM instance and just activated opsgenie but i'm unsure about if each JSM agent can have a responder role and if it is included in price? Not sure if relevant...

• jira-service-management
• opsgenie

How to write configuration OpsGenieNotifier in Configuration as Code ? I trying use this code:   unclassified:   opsGenieNotifier:     apiUrl: https://api.opsgenie.com ...

• cloud
• opsgenie

last 2 days i am unable to login into my opsgenie account and same for my team too. It looks like my account got deactivated. How do i update the payment and reactivate my account

• cloud
• opsgenie

I want an incident ticket to be created in Jira Service management when an alert is there is an alert in Opsgenie. I have linked Jira service Management with Opsgenie but when I tried it , it did not...

• jira-service-management
• opsgenie

I am trying to create rules for P1 alerts that will automatically create an incident.  I am wondering if I can have an on-call rotation specific to the incident alerts (P1) and not tied to any o...

• cloud
• opsgenie

...escription", "details":{"key1":"value1","key2":"value2"}, "source":"contrel", "message":"test", "priority":"P3", "isExtraPropertiesWithKey": "true" }'   I'm using the documentation as a reference: h...

• cloud
• opsgenie

I'm creating a custom action that I want to fire some processes on my company side, so I need to retrieve some data using the REST API, in order to accomplish that, I created an script that receives ...

• cloud
• opsgenie

Hi! I have search in the NB, but can't find what I'm looking for. I want to have an Alert, when someone is trying to LogIn to the Portal. E.g, someone is using an email, that is not existing in ...

• jira-service-management

Is there an option to view the monthly calendar of whos on call from the mobile app? 

• cloud
• opsgenie

Can Opsgenie be purchased for specific cloud users rather than all users in JIRA account

• opsgenie

Hello. I have a question about setting up a secondary instance of OpsGenie for Alert filtering. Here is the current scenario. We have some lab devices and some production devices in our network. Curr...

• opsgenie

Hello, I am using the Jira integration in Opsgenie (create a Jira issue when alert is created) and would like to change the due date field to be today + 7 days. Is this possible? The only possible w...

• cloud
• jira-software
• opsgenie

We are using the Datadog integration and our monitors create alerts by messaging opsgenie-service. However, I can't get things working to close the alert when the datadog monitor recovers. I thought ...

• cloud
• opsgenie

Does anyone have experience with integrating OpsGenie with Zoho Desk? At minimum we would like to create a ticket in Zoho Desk from an alert in OpsGenie (forward the alert). Nice to have, but not re...

• cloud
• opsgenie

Hi all, I was wondering if it is possible to integrate Opsgenie with Microsoft Defender to receive alerts when an attack occurs? Kindly regards, Hikmet D    

• microsoft
• opsgenie
• security

Hi, I've integrated Zabbix 6.0 with Opsgenie as indicated here: https://www.zabbix.com/integrations/opsgenie I receive all the error messages but I don't receive the messages when they are RESOLVED...

• cloud
• opsgenie

Hi All, Actually we have different types of alerts like P1, P2, P3, P4, P5. P5 is informational alert. So I need to stop the voice and call notification for P5 alerts only. Could you please tell me ...

• opsgenie

https://support.atlassian.com/opsgenie/docs/send-voice-and-sms-notifications/ We're using Opsgenie in Taiwan, and according to the above official documentation, there's no voice number for Taiwan un...

• cloud
• opsgenie

Hi, I am currently using the v2 schedules endpoint to extract the timeline for each schedule. I am facing an issue when the type is default it returns two objects in the finalTimeline>rotations&g...

• cloud
• opsgenie

Hello, we have some alerts whose description are in a json format. For example a description would be like    {"key": "value", "key2":"value2"}   How can we search the alerts to...

• cloud
• opsgenie

I mistakenly deleted a TEAM in opsgenie. Is there a way to restore it.

• cloud
• opsgenie

Hello All, we use the SNOW integration for Opsgenie and we've recently developed a business need that I can't seem to find a solution for in Opsgenie's documentation today.    Right now ...

• cloud
• opsgenie

Is there a way to let notes and attachments roll forward into future alerts of the same type, we would like to add lessons learned, SOP, and the like so that we can work through things faster. 

• opsgenie