Hello there,
Is there anyway to change the default priority of unknown values from P3??
Hi @Ponnappan Ganapathiya
I don't think so - it's not mentioned as an option in the support pages.
For example, see here: https://support.atlassian.com/jira-service-management-cloud/docs/set-priority-levels-of-alerts/
It just states...
The alert has an unknown value or the tool has priority information. In this case, the alert gets the default priority which is P3.
Ste
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