Opsgenie

The scenario is that I have three separate teams under an organization that works in a common US time zone. I have a contracting team working in a different time zone which fits perfectly to use the ...

• cloud
• opsgenie

how do I send an email to my opsgenie email integration address with a priority value ie  subject: disk space alert body:  ... body start priority:  P5 ... body end

• cloud
• opsgenie

Hi, I'm setting up Opsgenie for my company and I'm facing several issues: 1. Opsgenie creates an alert each time one of the Incident rules kicks in and generates automatically Opsgenie incident bas...

• opsgenie

Is there a way an admin of a team can view a team member's personal notifications settings? like how they sent up email/phone/voice on the alerts? Also is there a way an admin can "push" a specific ...

• cloud
• opsgenie

We had  a scheduled report every 1st of the month that would send the on-call times to our administration for further processing. However we never received the scheduled report of April 1ste. ...

• cloud
• opsgenie
• report

Hello community,   One of OpsGenie's features is that it will give me a telephone number that customers can call in on to report incidents. I can see that I can have multiple phone numbers if ...

• cloud
• opsgenie

Hello, I'm trying to attach a report to an alert using a command similar to this one: `./opsgenie-lamp_v3.1.4 attachFile --id "alias123" --identifier alias --fileName report.html --apiKey 123 --fil...

• cloud
• lamp
• opsgenie

After using this guide (https://support.atlassian.com/opsgenie/docs/integrate-opsgenie-with-humio) to integrate with Humio, I'm noticing that the description of the alert, where I put a runbook link ...

• opsgenie

Is there a way to not be able to close incidents through phone, where this would only be available through the website?

• cloud
• opsgenie

Hello! I'm trying to integrate stackdriver, opsgenie and statuspage, with several pages in statuspage. The flow works perfectly on one of the status pages, but not the other. An incident is ...

• opsgenie
• stackdriver
• statuspage

I am trying to integrate Nagios to Opsgenie , I cannot upgrade the version of Nagios (will not go into detail) , this means no chance to use the plugin due to incompatibilities, I am using the API .....

• opsgenie

I've followed the articles on how to set this up and I have both the OG integration and the LM custom http delivery. On the LM side I can see the Opsgenie payload go out. On the OG side I can see i...

• cloud
• logicmonitor
• opsgenie

I am in the process of claiming all the accounts that were unmanaged in our domain to be managed. and I found that some accounts are no longer in use and I would like to deactivate them after claimin...

• cloud
• opsgenie
• trello

Hi, I have integrated Jira Software (soon we'll switch to Jira Service Management) to Opsgenie and all incidents are successfully flowing to Opsgenie as alerts. I have created 2 incident rules to au...

• jira-software-cloud
• opsgenie

• cloud
• opsgenie

I may need to reach an employee after hours and when I select app->directory->employee->call it uses my phone number which may be blocked by do not disturb. I want ops genie to call or no...

• cloud
• opsgenie

Is there a way to run a report or query to see which users in Opsgenie have a cell phone number as well as the app set as notifications?

• audit
• cloud
• opsgenie
• report

We have an external party managing our 1st line cases. We would like them to be able to see who is on call. Would they need an OG licence or is there an easier way?  

• cloud
• opsgenie

I use free version of Atlassian cloud and JSM is enabled there for a POC and when I try to access ospgenie URL it says "Jira Service Management now offers the Opsgenie capabilities natively, so sepa...

• cloud
• opsgenie

Hello, In opsgenie when exporting csv for alerts, it generates columns "createdAt," CreatedAtDate," UpdatedAt," and "UpdatedAtDate" fields.  However it will not list the information properly.&n...

• cloud
• opsgenie

Is there a native way to look at the integration directly for conditions? I want to provide multiple APIs so that users creating an alert manually specify what they are working with (e.g. Oracle vs. ...

• cloud
• opsgenie

Hello,  We are trying to set up OpsGenie with JSM and I wanted to ask how we ensure that any alerts coming from JSM going into OpsGenie has the ticket number so ITSD-XXXX in this case.  I...

• opsgenie

So we're looking for a way to clean up our alerts. In the past we haven't really felt a need to delete the alerts as we don't actually work them from opsgenie. We would like to clean them up but the ...

• cloud
• opsgenie

Can we get a list of open alerts assigned for a team ? We are facing issues related to the acknowledged alerts missed due to no action on those, is there a way we can retrigger the alert if it is no...

• cloud
• opsgenie

Hey @John M  could you clarify on the highlighted portion in below screenshot - will Ops genie be permanently shutoff by June'24? We also have a few more queries on the migration from Opsge...

• opsgenie