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Is there a way to deactivate the accounts via a csv import?

Arif Muhammed
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April 16, 2024

I am in the process of claiming all the accounts that were unmanaged in our domain to be managed. and I found that some accounts are no longer in use and I would like to deactivate them after claiming those accounts.

Is there a way to do this deactivation based on a csv import file? I was looking up for the options in the forums and documentations, but couldnt find anything.

Regards

Arif

1 answer

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Rafael Meira
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 17, 2024

Hey @Arif Muhammed 

There are a few ways how you can achieve this.

You can delete users via the Opsgenie UI, you can find more information about it here: https://community.atlassian.com/t5/Opsgenie-articles/How-to-Delete-a-User-from-Opsgenie/ba-p/2518843#:~:text=Users%20can%20be%20deleted%20from,aren't%20gaps%20in%20coverage.


Also, you may do that via API here: https://docs.opsgenie.com/docs/user-api#:~:text=aec9%2D2491224ab58a%22%0A%7D-,Delete%20User,-Delete%20user%20request


Let me know if you have any additional questions.

Best,
Rafa

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