Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

email integration set priority from email body

Levy, Sathya
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
April 23, 2024

how do I send an email to my opsgenie email integration address with a priority value
ie 

subject: disk space alert

body: 
... body start
priority:  P5

... body end

1 answer

0 votes
Nick H
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 23, 2024

Hi @Levy, Sathya ,

This Community article should help with mapping alert priorities: 

How to Map Alert Priorities in Opsgenie

Specifically Section 1 - Advanced integration settings of the article above.

 

If "priority: P5" is being sent to Opsgenie and parsed in the payload of the alert, you can use the integration's Create Alert action to filter on this (depending on the field it's parsed in), then map to a corresponding priority. That action might look something like this:

p5.jpg

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
TAGS
AUG Leaders

Atlassian Community Events