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Hi @Augusto Cardoso ,
Can you please open a chat in Opsgenie or a ticket here:
https://support.atlassian.com/contact/#/
We will need to take a look at your account to help troubleshoot this issue.
Hey John,
No problem, I've opened a ticket and they're already investigating the problem, thanks.
Can we leave this topic open so that once it's solved we can update and share the solution?
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@Augusto Cardoso Absolutely!
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