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Linking 2 OpsGenie Alerts together

David Hoffman
David Hoffman
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June 10, 2024

If I have two OpsGenie alerts that are related, is there any way to link them together in the same way JIRA has Causes and Is Caused By?

 

 

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Elelta D
Elelta D
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 11, 2024

Hello there David

If you ultimate aim is to decrease the number of alerts coming in for the same issue then using the de-duplication feature may be the solution. If the alias of an incoming alert matches that of an existing one, Opsgenie increases the count of the existing alert instead of creating a new alert.

That said, you mentioned the Jira relationship causes/is caused by, which suggests you might be looking to understand see a relation between alerts coming from different sources but affect each other, is that the case? 

I am keen to understand your goal so that I can advise further.

 

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