Take input from one StatusPage and output to another StatusPage

[Graham Lea]

Hi,  I want to update our teams internal StatusPage with relevant notifications from a different 3rd party Status Page. I'm using OpsGenie in the middle to ensure that the oncall engineer is aware and can handle any potential fallout, but rather than them manually updating the StatusPage I'd like to push the notification automatically.  Does anyone know if this possible, and if so can I do it with one integration or do I need multiples, one for each status page?

TIA

Graham

[Mubeen Mohammed · Accepted solution]

Hello @Graham Lea 

Thank you for contacting the Atlassian Community. 

Yes, automating the process of updating your team's internal Statuspage based on notifications from an external Statuspage, with OpsGenie acting as the intermediary for alerting, is both a feasible and efficient approach. To achieve this, you'll likely need to orchestrate a series of integrations, as there isn't a direct one-step solution for all these actions.

To configure the External Statuspage to your Opsgenie instance, you can use the documentation help: https://support.atlassian.com/opsgenie/docs/manage-external-services/. This will allow you to add the 3rd party external Statuspage to your Opsgenie instance. 

Once OpsGenie is setup to receive alerts from the external StatusPage, the next step involves pushing these updates to your internal StatusPage and possibly notifying the on-call engineer.  Follow the detailed instructions to configure Statuspage integration https://docs.opsgenie.com/docs/statuspageio-integration

By following these steps and considerations, you'll create a robust and automated workflow that keeps your team's internal StatusPage synchronized with external service updates. You can achieve this requirement with one single Global Integration ( not assigned to any team). 

I hope the details provided are helpful.

Regards

Mubeen Mohammed

Cloud Support Engineer