Opsgenie

Hello Everyone, how are you? I need to do the Download Number of Alerts Detailed, but until last week the message column appeared in file .csv. This week for my surprise this column no appear more. ...

• cloud
• opsgenie
• opsgenie-cloud

We have an outsourced support team which works from 8am to 5pm CST.  I want to set up OpsGenie to send a slack message to a specific Slack channel when any ticket is opened in the corresponding...

• jsm
• opsgenie
• slack

Hi,  I want to update our teams internal StatusPage with relevant notifications from a different 3rd party Status Page. I'm using OpsGenie in the middle to ensure that the oncall engineer is awa...

• cloud
• opsgenie
• opsgenie-cloud

Opsgenie website shows only license cost. Is there any cost for actionable alerts which we would handle? Is there any other running cost?

• opsgenie

I have an Action policy that links an Action to certain alerts. The alerts have a notification policy linked that will auto-close.  I've noticed in some cases the Action policy fires after the ...

• cloud
• opsgenie
• opsgenie-cloud
• zzz

Good afternoon, everyone! The following story happened to me. I use zabbix integration in opsgenie. After I disabled this integration, I kept getting alerts until I disabled the action in Zabbix to s...

• cloud
• integration
• opsgenie
• opsgenie-cloud
• zabbix

We currently have our OpsGenie alerting 4 team members when a Major Incident ticket is raised by staff.  Is there a way to for OpsGenie to look for key words in the ticket context/subject lin...

• keywords
• majorincident
• opsgenie

We are trying to add a new team created in Opsgenie to be a part of recipients/responders to an existing Alert rule. Scenario: Existing Team in Opsgenie: Team A - Gets the Alerts based on matching ...

• opsgenie

Hi is there a way to balance JSM tickets if more than one people is set on at the same time as on-call for a team/group? I would like to be able to use opsgenie to establish an on-call team (more th...

• cloud
• jsm
• opsgenie
• opsgenie-cloud

I am confused. While researching the latest features of Jira Service Management, I noticed that it has the same features as Opsgenie. https://support.atlassian.com/jira-service-management-cloud/docs...

• cloud
• opsgenie

We are looking to setup an OpsGenie flow for a major incident, it would have 5 people in it. OpsGenie must ensure all 5 are contacted at the same time and constantly until all 5 have been reached an...

• cloud
• opsgenie

...omething really happened and should be investigated quickly. My wish would be to have the option to mark any acked alerts as being either a false or true positive with a kind of drop down field. T...

• opsgenie

I have an Android phone Version 14, and my audible alerts do not arrive on time. I get my shift start alert 30 minutes after I start work.  The app also rises my volume to max. I work from home...

• cloud
• opsgenie

Products and publish with numbers for USA , Canada, Chian , India , hang Kong, south Africa, uk and Nederland and Brazil 

• opsgenie

I want to receive an alert only based on specific request types, is there a way to setup notifications based on my preferences? 

• opsgenie

Hi Team,  I have configured a few alerts from AWS cloud watch alarms through AWS SNS to Atlassian opsgenie.    When the AWS cloud watch alarm triggers, getting opsgenie incident is ...

• opsgenie

I have a couple of questions. Our Organization is more than 50+ people in jira, but I need Opsgenie for 3-5 people (I only need the voice call support option). Can Opsgenie accounts (billing) be se...

• opsgenie

I started the free Atlassian course and some of the videos say clicking an option will start the OpsGenie however, the OpsGenie does not start. How do I get this to start? I am using Jira Service Ma...

• opsgenie

I am trying to configure the opsgenie API for creating the alert from my spring boot 3 application. Here in the configuration class created the AlertApi bean  @Bean public AlertApi g...

• cloud
• opsgenie

Hi all, some previous employee created an opsgenie account under an unknown email address. We know what the workspace is, but we cannot access it. My question is, can Atlassian tell us at least w...

• opsgenie
• cloud

Hi, I have configured the Jira Software integration for my Jira software project and can create Jira issues manually from alerts but cannot get the issue creation rule from "Create and update Jira is...

• opsgenie

How can I efficiently create an on-call schedule utilizing a round-robin rule to ensure fair distribution of tickets, particularly when shifts overlap? What strategies or tools could facilitate this ...

• on-call
• opsgenie

I have multiple teams set up in OpsGenie, and they all have email alerts configured via integration. A third party will create OpsGenie alerts to those teams, and I want them to be able to select th...

• cloud
• opsgenie

Today I noticed that the options in the Analytics tab not only have changed, but the filter interface looks completely different. How do I enter a filter to find alerts that do NOT contain spe...

• analytics
• cloud
• opsgenie

Please guide on how to use Oopsgenie with JSM licience. When ever i try usign it is showing to pay.

• opsgenie