Community resources
Community resources
Community resources
Jira
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Over the last few years, we’ve heard a consistent message from admins, champions, and power users: you like that Jira keeps improving, but it’s too hard to keep up with what’s changing, when it’s lan...
- Article
- cloud
- jira
- jira-cloud
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Hi everyone , I’ve been working with Jira for a while now, and in my project I came across a few common challenges. Sharing a few of them here along with what worked for me. These are simple thi...
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Hi Community! 👋 We're excited to invite 2-3 customers to participate in an exclusive Early Access Program (EAP) for the new Jira Software Timeline. This is your chance to get early access to power...
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Hey Community 👋 Happy to announce that you can now use Atlassian Teams natively in automation rules to keep your workflows scalable and accurate. What's new? Easily route issues and assign wor...
- Article
- atlassian-teams
- cloud
- jira
- jira-cloud
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📣 All aboard with Jira + Loom! Attention admins: The Teamwork Collection is here to help you improve and customize your user onboarding experience in Jira. With Jira's new custom onboarding featur...
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This one is for the developers out there! We've added four new AI models to Rovo Dev CLI: Claude Haiku 4.5, Claude Opus 4.5 (the most capable model), GPT-5.2, and GPT-5.2-Codex. Check out our guida...
- Article
- cli
- cloud
- ide
- jira
- jira-cloud
- +1 more tag...
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If you’ve been following our Bite-Size Learning Series for Jira Plans, you’ve already seen how Jira Plans can bring work from multiple projects and teams into one place. Now,...
- Article
- cloud
- jira
- jira-cloud
- jira-plans
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If you are using business timeline, you might have notice the new visual changes. Before rolling it out further, we want feedback from active Jira business project users who rely on timeline planning...
- Article
- cloud
- jira
- jira-cloud
- jira-core
- new-to-jira
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Update 1/15/26 If you’ve been following this video series, you’ve seen how Jira Plans can bring work from multiple projects and teams into one place. Now, we’re making it e...
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Out-of-the-box insights into productivity, bottlenecks, blockers, and areas for improvement for software teams Hey Atlassian Community ! We’re thrilled to announce that the Development f...
- Article
- cloud
- development
- devops
- jira
- jira-cloud
- +1 more tag...
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Hi Jira community! For the development teams out there, we've got some new resources to help you transform software development with AI-powered workflows, starting with planning in Jira. Rovo Dev...
- Article
- bitbucket
- cloud
- developer
- jira
- jira-cloud
- +2 more tags...
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Hey, Jira community! We know many of you are the go-to Jira experts on your teams – the ones everyone asks for tips, tricks, and best practices. We wanted you to be among the first to know we've laun...
- Article
- atl-jira-cal
- jira
- jira-champions
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Do you want to learn more about Atlassian? Then take a look at our video series: Atlassian Answered ⭐️ With Atlassian Answered, the amazing @Kevin Lee answers your top questions about Atl...
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Hi Atlassian Community! We’re excited to announce custom onboarding for Jira Cloud. Welcome new site users with a tailored experience and set them up for success from day one. Available in Jira Pre...
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Featured 📌 Jira Launchpad 🚀
Hello and welcome to the Jira Community! We’re sharing some of our favourite resources to help you and your teams get started on your Jira journeys: Are you a Jira Admin? Join us...
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Hello! I am doing scrum with my team and using JIRA board to manage our tasks. However, since we are doing a lot of PM work, there are many tasks with dependencies and not purely "do" tasks, more li...
- Question
- cloud
- jira
- jira-cloud
- jira-cloud-administration
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Hello! I am doing scrum with my team and using JIRA board to manage our tasks. However, since we are doing a lot of PM work, there are many tasks with dependencies and not purely "do" tasks, more li...
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Hello, We are facing an inconsistent access issue on our Jira Cloud instance. Some users are unable to access Jira, even though: They are listed as Administrators in the project user management: ...
- Question
- cloud
- jira
- jira-cloud
- not%20applicable
- user-management
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What is the correct smart value approach to calculate and format total active time excluding On Hold
Hi Team, I was working on the use case: Calculate the bug Resolution time, here it was calculating the time from, issue creation to completion, and it was working fine. Now I have another us...
- Question
- cloud
- jira
- jira-cloud
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I am creating a Jira automation to copy the Dev Owner field from the Story issue type to the Bug issue type. However, the field value is not getting copied correctly. The automation shows a successfu...
- Question
- cloud
- jira
- jira-cloud
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I have a 3 boards. All boards have the same filter query. Board1 lists all the stories i have created and when i click on the stories, it lists out the issues under it. Board 2 and Board3 lists out...
- Question
- cloud
- jira
- jira-cloud
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This is really inconvenient if you want to see ALL items within a given list, I don't want to have to click through lots of items to be able to open up the full list. Please can you restore the toggl...
- Question
- cloud
- jira
- jira-cloud
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Hi, Can you restrict access to users to not seeing other users defects, so company A can't see Company B defect but they are in the same Project repository? Scenario I may have is that we may have ...
- Question
- data-center
- jira
- jira-data-center
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Hello community, I've added a webhook component to my Jira automation flow to gather all sprints (https://jira.hel.kko.ch/rest/agile/1.0/board/18307/sprint) To process the response and find a speci...
- Question
- data-center
- jira
- jira-data-center
- jira-server
- server
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what is the best way to manage API tokens? How can I know when the token expires so I can generate new one?
- Question
- api
- atlassian-accounts
- cloud
- jira
- jira-cloud
- +1 more tag...
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Can I give someone on my Jira site an API Token with rights to get emails of my users through API but not admin rights?
- Question
- cloud
- jira
- jira-cloud
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Our GitKraken - Integration is not working any more, we get the message that there is a billing isue but when we have a look in Jira everything is fine. GitKraken wrote that it is a issue of Ji...
- Question
- cloud
- jira
- jira-cloud
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Hello, We are currently unable to manage billing for our Atlassian account because our previous Billing Admin has left the company, and there are no remaining users with the Billing Admin role. ...
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The activity tabs in Jira now only display one tab with the others accessible via 'More'. This is very annoying Once again Atlassian makes unnecessary changes for the customer and keeps th...
- Question
- cloud
- jira
- jira-cloud
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I’m trying to understand Atlassian’s upcoming data contribution changes for customers whose highest active plan is Premium. Atlassian says these changes take effect on August 17, 2026. Based on the ...
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I need to contact a human being at atlassian who can help me with my email address that was given by atlassian. I have tried again and again but...
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I'm looking for a solution to add an admin group to all filters and dashboards. After our cloud migration we need to standardize access and our admins can see and access all filters and boards....
- Question
- cloud
- jira
- jira-cloud
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I'm reading over the documentation for Jira Projects, specifically for notifications. Under the weekly reminder portion it says for Projects, "Project owners will get a reminder weekly on their...
- Question
- cloud
- jira
- jira-cloud
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Hi all! I do have a problem for a few days now. Before the JIRA spring update I could open tasks in a pop-up window by clicking on the relevant key. For example, Task 4 "EVENT-5071" under Test 1 "EVE...
- Question
- cloud
- jira
- jira-cloud
- pop-up
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Hello, I want to add admins to the 'administrator group' though the system doesn't let me. I see a message stating : 1/3 account given in Jira service management, impossible to add members to the gr...
- Question
- cloud
- jira
- jira-cloud
- not%20applicable
- user-management
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I am receiving the following error message when I try to add a user to a space. Something went wrong Dismiss We can't add anyone right now. Contact your admin for help. Copy H...
- Question
- bug
- cloud
- jira
- jira-cloud
- permissions
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NP Business Space board layout broken after Spring 2026 release — forced status columns, lost epic-a
Hi team, On our Business-type Space "NSO/REFIT/Closures | Planner" (project key: NP, cloudId: aecc13a3-34e6-4405-963a-82458ee25d31), the Board view renders differently for me than for my colleagues,...
- Question
- cloud
- jira
- jira-cloud
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Hi Team, Our site admin already left the organization last year. Unfortunately, no other user has admin access to make necessary changes. We want to renew our subscription but unfortunately, we are ...
- Question
- cloud
- jira
- jira-cloud
- not%20applicable
- user-management
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Why does Jira Automation *PR merged* only detect task IDs in title but not in nested commit messages
When I create a merge request from a feature branch where the underlying commit contains a task ID (see screenshot: LPBIT-3036 is the task ID in jira), it does not get detected by the automation, kee...
- Question
- cloud
- jira
- jira-cloud
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I am trying to setup a simple automation the converts a incoming email request from a specific email into a Task. When i do some testing i get the error The issue type selected is invalid...
- Question
- cloud
- jira
- jira-cloud
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