We're excited to share that Jira Planner is now open for Early Access. It's the missing layer between what your team decides to build and how your agents execute it, guiding you from a rough idea to ...
The Jira Cloud for Microsoft Teams app now understands natural language. Your team can now create, update, and assign work to teammates or AI coding agents without leaving the chat. Take a look ...
Hi everyone! We recently hosted the webinar, “From idea to shipped PR: Agents at work in Jira,” showcasing how we’re evolving Jira for AI-native software development. Thanks to everyone who attende...
GitHub Copilot, Cursor, and Claude are now native action steps in Jira Automation Set a trigger (when a build fails, a label is added, a status changes, on a schedule, etc.) and Jira invokes your c...
Hi everyone, I’m excited to announce that Formula Fields are now Generally Available in Jira Cloud! Formula Fields allow you to run real-time calculations directly on Jira work items. By autom...
Until now, prompting agents to execute your ideas took endless typing, screenshots, and back-and-forth. Loom video prompts fix that. Record your screen, talk through what you want done, and Loom turn...
Jira Triage Agent is now available, and it’s about to save your team a ton of time. Instead of new work items sitting unlabeled, unprioritized, and unassigned in your backlog, the agent gets to work ...
Hi Jira Community, We're updating how work items are created in Jira Cloud through the Global Issue Create button and wanted to give you a heads up on what’s changing. Why this change? Today, c...
We’re excited to announce a major upgrade to the Jira Software project timeline. Soon, you’ll experience a better timeline that designed to help software teams plan, track, and deliver work with grea...
Hello and welcome to the Jira Community! We’re sharing some of our favourite resources to help you and your teams get started on your Jira journeys: Are you a Jira Admin? Join us...
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Hi, many cases the Zephyr test cases don't get to Confluence but writes instead: "There is no application link configured for Jira.Get online help about Zephyr Scale Reporting for Confluence. &nbs...
After receiving the notification about Atlassian's new automation pricing, I am on a mission to make my automations more efficient so we don't exceed our limit. I am a bit unclear on how Atlass...
Our former Billing admin has left the company and we need to update the billing information so we don't lose service. We do have access to the former e-mail but not 2FA. Tried reque...
It's been a bit since I logged into my Jira account (health issues) and it was new to me as well, so I'm rusty and don't remember much, but I know that it has some valuable information about my proje...
I need a report that shows me sprint burndown (based on original estimate) by Assignee for each Sprint. I see no way to do this. I also want the Sprint Burndown report to appear in my main reports pa...
I’m starting a new role as a DevOps Transformation Program Manager and I’m looking for practical guidance from someone experienced with Jira Cloud in engineering/DevOps environments. I am not trying...
Hello I am trying create a Analytics dashboard using Jira data. In query i am using custom field from Jira. Given custom field is dropdown field. When i see filtered data, tool is showing option ID ...
I'm trying to measure the elapsed time between certain statuses for a Sub-Task. I have configured the appropriate Custom field (Sub-Task - Elapsed Time) and also configured the Context for the f...
Тема: Запрос на удаление всех сайтов и организаций Здравствуйте, уважаемая служба поддержки Atlassian! Я являюсь администратором следующих организаций и сайтов, которые используют бесплатный тариф:...
Hi, What other predefined variables are available in the canned responses? Similar for example: (issue.reportes.name) .
Board Queries and Subqueries A board is a status-based view of items. Items on a board are determined by one main JQL query. Items can be further organized using optional swimlane queries or quick ...
Hi everyone, I'm Kate, and my team and I have been using the TMetric plugin for time tracking with Jira. Overall, the setup works well, but I'm running into a problem with keeping time entries accu...
Hi Atlassian Community, I am currently working on a Jira migration and need to import issues from an Excel/CSV file into Jira. The Description field in the source data contains content in HTML fo...
Curious to hear how other admins have tackled this one, because it turns out we're not dealing with an internal quirk, but a well-documented (and long-unresolved) piece of Jira's permission architect...
Hi team, Looking for some advice. We are currently in the process of migrating one of our old JIRA instances into the Cloud version. We have an existing project for which we outsource part of the su...
I would love to have a feature to edit objects in the list view. When i already did a AQL or something but Bulk Action is not required and i can just edit the things right then and there. Wh...
Hi Atlassian Support, Unable to receive Jira/Atlassian verification emails or verification codes. Our Microsoft 365 admin has already checked Message Trace, Quarantine, spam/junk, mail-flow rules...
Queries For Dashboards As a project manager, owner, or team lead, it’s often your job to ensure work is measurable in Jira. But without important data, like assignees, estimates, and due dates, rep...
I have assigned Github Copilot to specific transitions on my Jira board (Development, Code Review, etc.) However, whenever I change the status of a ticket, the Github Copilot agent triggers, but can...
Hi Community! Here is an easy question: When creating release notes in a Jira space you can choose to create them in Confluence (Documentation). This will open the Confluence editor with a defa...
Greetings, We host a service desk on Jira and we had set up Slack notifications since March 2026. They were working fine until 4th of September 2026 where we received the last notification. I tried...
Hello, We have a monthly Automation allowance of 172,100 steps and may exceed it before December 3, 2026. If we reach the allowance before December 3 and Extra Usage is not enabled, will our automa...
A new access was introduced called "Guest" to provide Jira access for a single space. In the document it is mentioned that "Guests are free of charge (up to 5 guests per paid user). Total nu...
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