Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

How do multiple conditions count towards the new automation step usage?

Dayna Portillo
September 8, 2026

After receiving the notification about Atlassian's new automation pricing, I am on a mission to make my automations more efficient so we don't exceed our limit.  I am a bit unclear on how Atlassian is defining a "step" as it relates to conditions.  If a condition (yellow) step/node has multiple criteria that are connected by ANDs/ORs (JQL or otherwise), does that count as a single step or one step per criteria?  Similarly, within a trigger step, does each criteria/condition within that trigger count as its own step or is the entire trigger counted as a single step regardless of the number of criteria within it?

 

I found this article to be somewhat helpful but it did not fully answer my question regarding conditions: https://community.atlassian.com/forums/Jira-Cloud-Admins-articles/Automation-steps-start-billing-on-3-December-Your-allowance-what/ba-p/3285795

 

Does anyone have any firm information on this topic?

0 answers

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
PREMIUM
PERMISSIONS LEVEL
Product Admin Site Admin
TAGS
AUG Leaders

Atlassian Community Events