How to integrate GLPI Asset Management tool with JSM (Jira Cloud)?

[Balaji Suresh (bsuresh)]

We are doing the POC of GLPI Asset Management tool (https://glpi-project.org/). We want to connect the GLPI tool with the Jira Service Management. How can we integrate? Please suggest.

As we are using Jira Standard plan, we don't have an option to use Insight Asset Management tool. Any suggestions would be highly appreciated.

[Joseph Chung Yin]

@Balaji Suresh (bsuresh) -

Take a look at this old posting - https://github.com/cel0/sync-glpi_jira.  Don't know if this helps or not.  Based on my analysis, GLPI is a competing app with JSM.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Infrastructure Applications Team

Viasat Inc.

[Balaji Suresh (bsuresh)]

Sorry, it didn't help as I want to connect Assets (not tickets) and want to see the data in JSM.

Any other way using connector?

[Joseph Chung Yin]

@Balaji Suresh (bsuresh) -

I would suggest that you contact GLPI vendor for further support on integration with Jira.  Most likely, you will need to either establish application link between GIPI and Jira, or you will need to create custom REST API program to conduct your ask.

Best, Joseph