We’re three weeks into the countdown, and this one was packed with practical tips to help you work smarter and collaborate better! Here's what we covered in Week 3 of eazyBI Advent calendar: 🔁 B...
Another festive week has flown by, and we’ve unwrapped 5 more sparkling features to make your eazyBI experience even brighter! Let’s take a quick look: 1️⃣ Conditional Formatting AI Assistant – t...
...tar Your eazyBI Accounts Too many accounts? Now you can star your favorites for quicker access. One small star, one giant leap for your workflow. 🎁 Day 4 – Learning Center Discover the new L...
...oodies from the eazyBI team: 🎁 Tips & tricks to level up your reporting 🎶 Festive tunes and some funny surprises to set the holiday mood on weekends Open a new window every day and get new i...
We’re excited to announce that eazyBI Community Days 2026 will take place on May 27–28 in Riga, Latvia! Two days filled with learning, sharing, and connecting with fellow eazyBI and Atlassian e...
Hi all, I need some help translating this JQL to a calculated measure in eazyBI report so that i can filter issues based on labels of linked issues issueFunction in linkedIssuesOf(“type in (‘L1 T...
Hello All, I will join team'25 from Turkey. We are a software company providing services both messaging, digital, VAS to the operators all around the world and I'm responsible for customer services ...
I have 4 statuses, and I measure the time spent until an issue passes through each status. If the issue is still in that status, I measure the time it has remained there. Each status has its own SLA ...
Hi, In EazyBI, I created a Google Sheet import, of rates per person. The rates have a date from which the rate is applicable. The import itself seems to work, but if I have a person with m...
Hi, I'm currently working on an integration between Atlassian (Jira) and eazyBi (and tempo timesheets.) Up until now, our reports (eazyBi) are based on username. However, since we're moving t...
Is AI Assistant feature is available in eazyBI for Jira Datacenter or only Cloud? We have jira 10.3.5
...ncident", the PreviousRowValue function (available in eazyBI Cloud and from version 6.5.0+ for Data Center) is used to find the previous incident and its creation date. Then, DateDiffMinutes c...
...his report to your eazyBI dashboard to keep your finger on the pulse of customer satisfaction. Let us know how it helps your team—and don’t miss next week’s Report of the Week! 🚀
...orrective action before small drops turn into bigger problems 📉 Want better visibility into your SLA performance? Try this report in your eazyBI dashboard and take control of your service metrics! Stay t...
...pike when response times improve? ✅ Which weeks need attention? 📊 Try this report in your eazyBI account to stay proactive with your service management performance. Let us know how it helps you u...
...riority affect service metrics? With a single glance, you can uncover dependencies between SLA performance and customer satisfaction—and take action where it matters. 📈 Try it out in your eazyBI d...
...pot performance trends over time ✅ Drive better decision-making for service teams 📊 Get started now: Import this dashboard into your eazyBI account and keep your finger on the pulse of s...
Hello, In order to be able to export eazyBI reports and dashboard pages to PDF, we installed Google Chrome on all nodes in Jira Data Center. However, from time to time we have problems with the J...
...our Data Import this report definition into your eazyBI account and start tracking your Story Points completion today! Stay tuned for our next Report of the Week, and let us know how this one helps y...
We’re excited to announce a brand-new MDX course in the eazyBI Learning Center! 🎉 If you’ve been curious about how to create calculated measures or want to go deeper into custom reporting, this o...
...rack? Import this report into your eazyBI account and start analyzing time spent and remaining work today! Stay tuned for our next Report of the Week, and let us know how this one helps you optimize y...
Hello, I am trying to import field Creator into eazybi but when i try to import Jira tickets i get the error in the 2nd screenshot error: Cannot read property "displayName" from undefined The s...
It’s time for a Report of the Week ! This week, we’re featuring a powerful Control Chart for Cycle Time Analysis, designed to help measure workflow stability and identify variations in issue resoluti...
...pot inefficiencies early, improve workload distribution, and ensure a smooth sprint execution. Now It's Your Turn! Want to keep your sprint progress on track? Import this report into your eazyBI a...
Hello Everyone, I need assistance creating a custom measure in EazyBI for my report. Specifically, I want to identify and calculate the Start Date for issues that meet the following c...
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