Atlassian Automation

I am trying to set up an automation rule in Confluence that is based on a certain period of "inactivity" on a page.  Does simply viewing the page count as activity, and negate the rule?  Al...

• Question
• automation
• cloud
• confluence
• confluence-automation
• confluence-cloud

Hello Atlassian Team                               We have a Custom field called Story point estimate (Locked field) that i...

• Question
• automation
• jira-service-desk-cloud
• jira-service-management
• jira-service-management-cloud

Hello, I am trying to configure a rule that automatically clones a ticket to another project, assigns the clone to the same user as the original and then links the cloned ticket back to the original....

• Question
• automation
• cloud
• jira
• jira-cloud

Hello, I am very new to Jira. We are trying to auto populate a custom field with the last comment for each issue in a project. I have followed the steps from various existing resolved posts out the...

• Question
• automation
• cloud
• jira
• jira-cloud

Hello, I need help setting up an automation rule that transitions all sub-tasks to On Hold whenever their parent issue is transitioned to "On Hold," as long as these sub-tasks are not already i...

• Question
• automation
• jira-cloud

I have an Automation Build for a Mail Handler.  Is there a way to when Linking and Closing the duplicate tickets to Order by created ASC. I basically need to close the newest ticket and link eve...

• Question
• automation
• cloud
• jira-service-management
• jira-service-management-cloud

HI, I'm setting up automation in JIRA where creating a new version triggers the update of the 'Fix Version' field for specific issues. I'd like to include a condition to only update issues when the...

• Question
• automation
• cloud
• jira
• jira-cloud

Hi,  I spent some time working out how to, on a schedule, get the latest comment from a set of Jira Issues and then create a Confluence page with them as a summary. It's not perfect, but could...

• Question
• automation

Hello, My goal is to transition 10% of tickets directly to Acceptance, skipping Testing by way to automation. There is not enough information to get this to work... I'm stuck on the RandomNumber V...

• Question
• automation
• cloud
• jira
• jira-cloud

Hello community   I have created an automation to create confluence page from jira but I need to sync some data from the ticket to the confluence page. Is there a way to sync t...

• Question
• automation
• cloud
• cloud-automation
• confluence
• confluence-cloud

Hello, I would like to update my Child Objects (inR) when my Parent Objects are updated in relation to three specific attributes. For example If I have three attributes called Status (selection), L...

• Question
• automation
• cloud
• jira-service-management

I created a rule that used "Pull Request Created" and trigger new issue under different Jira projects.  However, it creates multiple jira issue when I create one pull request.   The lo...

• Question
• automation
• cloud
• jira
• jira-service-management-cloud

...nsure that your business remains resilient against threats while maintaining efficiency and compliance. Keep an eye out for “Automation” on the Public Roadmap and here for the latest. In the m...

• Article
• automation
• component-controls
• controls
• security

Hello, I have a number of automations that email the teams when new items are created, these have links to the new backlog items.   I recently needed to create a new version of an existin...

• Question
• automation
• cloud
• jira
• jira-cloud

...ssue.customfield_10372}}", "providerId": "{{issue.customfield_10260}}", "isKeksMerchant": true, "eventCategory": { "eventCategoryId": "{{issue.customfield_10280}}" } }, "skipPaymentInfo": true } The problem l...

• Question
• automation
• cloud
• jira-service-management
• jira-service-management-cloud

jira trigger not working, All mentioned fields specially for comments

• Question
• automation
• jira-work-management

  2.15.1.0 Hello !! I´m trying to generate an automation rule that sets a personalized cascade field (two values ) when another personalized field is edited but using a .csv . I´d been try...

• Question
• automation
• cloud
• jira-service-management
• jira-service-management-cloud

Hi Everyone, I have an issue to create following automation. I need to create one sub-task for each component of a story except for a component with certain name. Here it is what I have done: U...

• Question
• automation
• for-each

It would be very useful if the Scheduled trigger had a "Run Now" option (does it? If so, I don't see it). This would allow me to test the automation. Same for Manual Triggers that don't depend on a ...

• Question
• automation
• cloud

Hi everyone, I need help with restricting the ability to change the status of an issue to only the assignee and through automation in Jira. Our goal is to automate complex processes, where most trigg...

• Question
• automation
• automationforjira
• workflow

I'd like the automation to identify if one options on the parent level is selected, and 1 option at the child level is selected, then go back to a specific status and change the child level to the ot...

• Question
• automation
• cloud
• jira
• jira-cloud

For each subtask we have a checklist which a responsible from each item on the list and it is very bad to wait that each person will change manually he responsible of the subtask when they complete y...

• Question
• automation
• cloud
• jira-service-management
• jira-service-management-cloud

Hello, I created an automation rule that creates an issue from an existing one in a different project.  The rule is successful however, I want to send an e-mail to the initiator indicating both...

• Question
• automation
• cloud
• jira
• jira-cloud

The Automation Incoming webhook trigger allows an automation rule to be triggered via a POST request. While the URL is unique, there are no additional authentication methods that are supported o...

• Article
• automation
• cloud
• incoming-webhook

  Hello all, I have an automation that creates tickets after certain triggers. I am formatting the description field of the tickets, and I would like to add status labels to the description se...

• Question
• automation
• cloud
• formatting
• jira-automation
• jira-service-management
• +2 more tags...