Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Smart value for newly created issue from another issue

christine_meimari June 21, 2024

Hello,

I created an automation rule that creates an issue from an existing one in a different project.  The rule is successful however, I want to send an e-mail to the initiator indicating both the trigger issue and the newly created issue.  Both smart values {{issue.key}} and {{triggerissue.key}} contain the key of trigger issue.  Where do I find the key of the newly created issue? is there a smart value for it?

the automation rule create a relation between both issues.  If I use the smart value  {{linkedissues.key}} I get the list of all linked issues if there are multiple.

Thank you

Christine 

2 answers

2 accepted

0 votes
Answer accepted
Bill Sheboy
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
June 22, 2024

Hi @christine_meimari -- Welcome to the Atlassian Community!

You may use the {{createdIssue.key}} smart value for that information:

https://support.atlassian.com/cloud-automation/docs/jira-smart-values-issues/#--createdIssue--

Kind regards,
Bill

christine_meimari July 9, 2024

Thank you.  I used the {{createdIssue.key}} successfully.

Best,

Christine

Like Bill Sheboy likes this
0 votes
Answer accepted
Luis Felipe Studzinski Santos June 21, 2024

Hello,

My suggestion is the following automation. After creating the issue, create a Branch for the most recently created issue and use the smart values ​​from the second print.

The automation must be of the global automation or multiple projects type (you will have to include all projects where you can create issues).

I hope this helps.

automação.pngsmarts.png

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events