Hello,
I created an automation rule that creates an issue from an existing one in a different project. The rule is successful however, I want to send an e-mail to the initiator indicating both the trigger issue and the newly created issue. Both smart values {{issue.key}} and {{triggerissue.key}} contain the key of trigger issue. Where do I find the key of the newly created issue? is there a smart value for it?
the automation rule create a relation between both issues. If I use the smart value {{linkedissues.key}} I get the list of all linked issues if there are multiple.
Thank you
Christine
Hi @christine_meimari -- Welcome to the Atlassian Community!
You may use the {{createdIssue.key}} smart value for that information:
https://support.atlassian.com/cloud-automation/docs/jira-smart-values-issues/#--createdIssue--
Kind regards,
Bill
Thank you. I used the {{createdIssue.key}} successfully.
Best,
Christine
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Hello,
My suggestion is the following automation. After creating the issue, create a Branch for the most recently created issue and use the smart values from the second print.
The automation must be of the global automation or multiple projects type (you will have to include all projects where you can create issues).
I hope this helps.
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